Hotel Bernina 1865

Comentarios destacados

• mozart314

  06 febrero 2016
  En general ok, pero con detalles a mejorar

  Personal: muy amable y dispuesto por lo general Habitaciones: limpias y muy amplias (estuvimos en una deluxe room doble, con jacuzzi) Aparcamiento: plazas de aparcamiento delante del hotel Media pensión: no compensa. Véanse las opiniones sobre el restaurante del hotel En resumen y en general: calidad y precio no se corresponden (si pides a la carta) El menu de media pensión es normalillo. Desayuno: el buffet no es de calidad. Por ejemplo de charcutería sólo: chopez y salchichón En el bar: muy muy amable, pero si sólo hablas alemán lo tendrás difícil. !!!!!! Checkin / checkout: hay que salir antes de las diez!! Y la llegada a partir de las tres de la tarde!!! Pequeños detalles a mejorar para un cuatro estrellas según mi opinión: - el desayuno (calidad de los productos) - el restaurante del hotel - el checkin y el checkout (al menos hasta las 11:30 el checkout y checkin a partir de la 13 h) - posibilidad de late-checkout (en hoteles de cuatro estrellas si la habitación no está ocupada muchas veces te ofrecen late-checkout incluso sin coste extra) - la redacción del folleto con las informaciones del hotel que te encuentras en la habitación. Por ejemplo en vez de las habitaciones deben ser recogidas y abandonadas antes de las diez lo cambiaría por: rogamos a nuestros huéspedes abandonar la habitación antes de las diez

  

• repaza

  18 octubre 2019
  Short Break @ Engadin

  Superzentral gelegenes Hotel, schöne Zimmer, sehr freundliches Personal und gutes Essen - wir kommen wieder! Top situated location, nice rooms, very friendly staff and good food - we'll be back again!

  

• Peter N

  20 noviembre 2019
  Wonderfully helpful staff,

  We stayed for two nights in October, 2019, during the off season. We were very pleased with the hotels accommodations, incredible breakfast buffet, friendly and helpful staff. All of their recommendations for activities were spot on. We were amazed how the staff spoke so many languages so fluently. It was a great value for the price because it included free bus passes and reimbursement for travel to Piz Nair. We had a large room with sitting areas and lovely bathroom.

  

• tourist1965

  25 enero 2020
  fabulous christmas vacation

  we rented an apartment at this hotel with three bedrooms, all with adjacent bathrooms. the apartment was very large. what we loved the most was the huge kitchen table, so we could invite other family members who stayed close by to come join us for a meal. the staff at the hotel was extremely nice and helpful and answered all our questions and requests. we will for sure return to this hotel!

  

• arctic85

  30 marzo 2020
  Management not up to par

  Overall, the stay could have been fine. The service is not great but still, it's a nice old 19th century building and rooms are spacious. Until the day I wanted to park my car in their garage and they kindly proposed their driver can do it... I accepted and what could happen happen and they damaged it (and quite badly). This can happen and I trusted they would assume their fault. But it wasn't the case, I spent the whole week chasing them, getting excuse after excuse. At the time of the checkout, no commercial gesture was made... A few days later, I finally got an insurance case number and thought this was solved, in the end. Until a few weeks later when their insurance declared they are not covered for that kind of issues. Since then, my emails remain unanswered. Definitely not recommended.