Hotel Bellevue

Comentarios destacados

• Rochelle R

  11 septiembre 2019
  Found hotel staff to be very rude & selective with its guests

  I don't usually write negative reviews but our stay at the Hotel Belleuve left a very bad taste in our mouth and we had to check out earlier than the 3 nights we originally planned for. Found the staff to be very selective in their behaviour with guests (as is evident from all the negative reviews for this hotel on Trip Advisor). We noticed it the first night at dinner where the host exchanged pleasantries with everyone but us. When we asked for help with directions the next day we were told rudely told they were not a train station and to ask at the train station. This shocked us beyond words. We had also opted for dinner for all 3 nights and when we asked (on the morning of day 2) if we could cancel the 3rd night's dinner as we wanted to explore the Jungfaru region & won't be back in time for their mandatory 7-8 pm dinner timing, we were again rudely told off by a staff. We could not fathom why they were so rude and could only attribute it to being racist. Needless to say this ruined our entire day as we've never been treated like this in our lives. Upon arrival back to the hotel in the evening, we brought this up with Judith, the owner, who did not show any empathy or concern and talked as though she was doing us a favour by letting us stay with them. We immediately asked to check out the next day which to her credit, she agreed and refunded the rest. Also want to point out that water is charged (even though water is free & the purest drinking water is available all over Swiss). A 500 ml bottle of water costs CHF 5 and you are not allowed to bring your own water during dinner (again rudely told off about this in front of other guests). We found this ridiculous and never came across this is any other hotel. The bottle of water you order does not even come sealed and for all you know is just tap water. So beware! The only positive about this hotel is the view. Infact, I posted a pic on Instagram on day 1 praising the hotel & its views. Lo & behold, the next day I was surprised to see another guest's comment on my pic warning me to stay away from this hotel (screenshot attached). It's a shame that Management is so selective with its guests and if they only put in a little more warmth and offer a smile to all guests, this would be a great place otherwise. I've traveled to over 40+ countries and honestly this was my worst experience ever as they effectively managed to bring me to tears on my holiday. No one should experience what we went through (we don't deserve this on holiday) and hence the honest & unbiased review.

  

• CJMartini

  12 septiembre 2019
  Jaw dropping view

  Absolutely loved our time in Wengen. View from this hotel (especially room 208, but also likely 308) are exceptional. Hot tub huge plus. Amazing breakfast buffet included. Dinner is optional but should be had at least one night. Can get 3 or 5 courses. Wine is delicious. Rooms are spacious and very clean. Only potential downside is 10 min walk from train station. My husband and I enjoyed being on the edge of town but if you are older or dont like walking might not be the best hotel choice for you.

  

• Lydia G

  22 febrero 2020
  Fantastic hotel

  Thank you Judith and the Bellevue team. We had a wonderful stay with you once again. Food was impeccable, service was perfect, and the hotel itself is beautiful. I especially liked the attention to detail that Judith creates, loved the table decor every night, and small touches such as candles and fresh flowers around the hotel gives off a cosy feeling. We were made to feel very welcome and nothing was a problem. We have been to many hotels in Wengen and the Bellevue is by far is the best. If you want a real Swiss experience and spectacular views this is the hotel to stay. We will see you again in the future. Many thanks from the Groves party.

  

• Ssullivan85

  12 abril 2020
  Wonderful memories of a summer visit to Wengen

  I stayed at Hotel Bellevue in Wengen in July 2019 just a couple of days after my 60th birthday. My husband and I loved every moment of our stay at the hotel and enjoyed wonderful walks in the surrounding area of Wengen, Lauterbrunben and Murren. The hospitality at this hotel is outstanding with fantastic food prepared with care each evening. In these difficult times , thoughts of a return to this perfect place lift my spirits and give me hope for the future. I recconend this hotel highly. Go as soon as you can - you wont regret it!

  

• ForeverYoungMe

  02 marzo 2021
  Romantic hotel

  This quiet and very well maintained hotel is located away from the crowd, on the best viewpoint of Wengen. The staff is very friendly. The room are simple, but nothing is missing. Everything is absolutely clean and in good order. We have enjoyed our stay at Bellevue.