Hotel Austria

Comentarios destacados

• Justina P

  03 febrero 2016
  Hotel owner thought it is OK to enter the room while we were away, search far car keys and move the car himself!

  OK starting with positive: hotel room was very clean, hotel quiet, ski bus stop right outside the hotel, OK breakfast, staff generally friendly Negative: despite being 3 star hotel, no soap or other toiletries! A bit far from town center. No staff in reception after 4pm...And the best bit: we were first guests that day so we parked our car sideways. When leaving the hotel and trying to catch ski bus we were told to move the car and park it different way so that it is more space for other guests who are coming later. We asked if we can do that when we are back from skiing because our ski bus was in 1min and we left car keys in the room. Staff told us it will be ok. When back from slopes we noticed that the car was already moved! When we asked the staff who did it they called hotel owner who stated that it is his hotel and he can enter any room if needed. He felt that it was necessary to enter our room, search for car keys and move our car! I do understand his point but the way he dealt with our complain was unacceptable, his costumer service skills were awful...Instead of apologizing and saying that he needed to move the car, he just laughed and gave his attitude that he can do whatever he can because he is the owner. I would not recommend this hotel to anyone unless you have no choice and everything is booked...

  

• 885emm

  09 marzo 2016
  Good hotel for a weeks skiing

  The location of this hotel is good, the ski bus stops are right outside the hotel which take you to both Hinterglemm and Saalbach. The rooms are adequate but like everyone else had said, there is no soap so take your own. There is a ski locker available for each room. Breakfast was good, not a massive choice for perfectly adequate. Dinner was OK, you get soup and/or salad for starter, a set main course and desert. It would have been better if there was a couple of choices for main course though. This hotel does not accept card payments and you can't add drinks onto your room bill so make sure you have cash with you! There are a few parking spaces at the front of the hotel. Hinterglemm is good for apres ski, make sure you go to the goabstall, absolutely brilliant apres ski and good watching drunk skiers trying to make it back down the last 100m of the piste! We ate away from the hotel a couple of nights and there are plenty of restaurants to chose from. Its a 10-15 minute walk to Hinterglemm, Saalbach is further and costs about 10 euros in a taxi. If you want to hire skis, I would recommend the Sport 2000 shop in Saalbach as its at the bottom of the gondola (pre book to get it cheaper).

  

• Edjade1

  06 febrero 2017
  Don't expect good service - or a smile !!

  I stayed at Hotel Austria this weekend . Service was very poor . There was rarely anyone behind the reception at any time . They expect you to honk a horn on that they leave on the counter to get their attention out in the kitchen / restaurant to then be greeted with a very angry looking owner/ wife that struggle to want to communicate to you in English regardless of being able to speak it (a quick tip - learn Austrian if you want to stay here and receive a smile!! :) ) There was a group of 5 of us so we all had different size rooms (a couple shared so the rooms were bigger ) My room was tiny and cold and had a small bucket under the radiator to capture the leaking water!! If you are looking for a very basic stay and to spend most of the day away from Hotel Austria then consider it .. If its comfort and friendliness you are after , you may want to look elsewhere

  

• John D

  27 agosto 2018
  Summertime family reunion

  We were with about 17 all together and came from Switserland and Belgium in an age range of 4 months to 85 years and we all had a blast. The weather was exceptionaly good. Spend our week with canyoning, visiting the Lindling Alm, climbing the Hochzelipark. Food and rinks were all in and of good quallity. The barbecue was remarcably good and we had a ball in the Montana Bar. The staff was verry child friendly and we all will see them again cause we had a great holliday.

  

• CedricRottiers

  23 febrero 2020
  Only ok to sleep

  Very old hotel with unfriendly and poor services. Staff is from Serbia or Poland... breakfast only from 8h (skilifts open @ 8.15h) and diner is very basic. My recommendation is to take an other hotel.