Hotel Aurora Family & Spa

Comentarios destacados

• Tomá K

  11 diciembre 2017
  weekend in Aurora

  I was little bit confused, hotel is nice and comfortable, but there are some issues to mention. Rooms are clean and large, but walls are from "paper". You can hear anybody from next rooms up and below. Wellness and spa are small and together in one place (pool, jakuzzi, sauna and steam...). Restaurants are on acceptable quality level. Hotel is suitable for families, singles can be disturbed. Place is near to beach, pier and sea.

  

• aabedn

  28 marzo 2018
  DO NOT GO TO THIS HOTEL

  We have been visited the hotel for two days and I was the worst hotel that I have seen during my life. First of all, when we arrived from Germany asked the reception desk to use the parking they tell us that go and park there but the door was closed. We go there for three times but nobody was there. After half an hour the reception called the person who was in charge and find him and asked him to go to the parking. ( used an old black cell phone) Second, we went to the pool with my sister, her husband and son. In the entrance, the person let my family to go in and stopped me. She told that we can not accept you because we think you are not the hotels gust. I asked the person who was named Anna what is the difference between me and my sister?? She told you were the coat and I am pretty sure that you came directly from outside!!!!! I asked her, please let me go and she said I cant and its a part of my responsibility to check the peoples identification !!! Its unbelievable but they forced me to provide the hotels key and passport to enter the pool. Third, we had an argument with restaurant staffs who are very rude in morning. I tried to find the hotels manager to complain but he was busy and in the meeting!!! I think instead of attending the meeting its better to walk around the hotel and see what is really going on there. Fourth, the staffs are overall rude, unprofessional and can not speak English. I advise you that Do not go to this hotel if possible!

  

• psyhodelfin

  03 agosto 2018
  Very hot summer and aircon not working properly thats why averag

  This is the only issue that we had, it was so hot that sleeping at night was difficult and unpleasant , with sea view room, opening windows wont help u due to noise from the street (bands, pubs etc) Aircon on floor 4 not efficient enough in my opinion and this is issue with design and way how is made. Other than this, staff very healpfull and friendly... aha ... ignore fridge option as these fridges works as aircon, almost not at all

  

• Krystianrutowicz

  11 junio 2019
  Great place

  The room was beautiful, staff nice and kind, had great time over there. Food at the restaurant amazing. Definetely will go back there. Spa and wellness? Terrific. I had massage, lady was nice and very professional.

  

• Saria N

  11 junio 2019
  Great time spend there

  Had a great time over there, staff was talking english, we had great view from our room, good thing about the inside parking. Staff nice, food great, spa and wellness area amazing. had the best massage ever.