Hotel Ascona

Comentarios destacados

• wnouwens

  25 junio 2019
  Hotel fine but needs an update

  Very nice hotel, friendly personel. The ground floor is very impressive, which gives you a false idea the rest is too. The stairs and hall have outdated and worn carpets. First two nights I stayed in a cheap room CHF 130,- with no view nor breakfast chf 20 extra). The room was very outdated, everything clean but visually old and outdated (carpet, furniture damaged). Last night i stayed in a beautifull room on the lakeside, with a large balcony watching over the lake. This was a free upgrade as I had to leave my first room. All in all 7 out of 10. Hotel needs a phisical upgrade.

  

• LauraAndreea508

  16 agosto 2019
  Great hotel

  Wonderful view from the rooms. I appreciated the reception gesture to upgrade our room for my Birthday. They only should improve on the breakfast service. Dogs are accepted so for me this is the most important point

  

• andrewbH997KO

  19 julio 2020
  Fantastic stay!

  Wonderful service and excellent value for money. Comes with all the amenities: comfy slippers, bathrobe, welcome drink, etc. The breakfast buffet was copious: fresh fruit, pastries, cappuccinos ! North-facing room was a great value. Pool was very nice, too. All-around fantastic stay.

  

• BMorris101

  14 octubre 2020
  Nice Hotel and Friendly Reception. A few improvements could move this hotel up to the next level

  We paid a fair amount for 2 nights half board for 2 adults and our daughter. There were probably cheaper deals for a 4* hotel in this area, but its nicely located and had the amenities that we were looking for, for a family with some physical assistance needs. The reception was friendly and very helpful, the other staff were fine but not quite as client oriented (waiting staff was polite but we kept having to get their attention and were ignored a couple of times). It was a nice touch for the elderly owner to come to everyones tables one evening to speak to us. Facilities were ok. Nice (heated) pool, but the massage/spa and gym facilities were very minimal and didnt have a professional feel at all. Its clear that the hotel has been under some renovation. Room and bathroom were clean and looked nice (view was beautiful) and decor of the shared areas (lounge, bar, etc) was very nice, but some hallways were a tired and walkthrough areas need refreshing. With some work on developing the facilities and the still un-renovated parts of the Hotel (and possibly developing some family oriented sections/activities, it could be a high quality 4* hotel, well worth the cost, and one of the best hotels in the area.

  

• travels94402

  16 octubre 2020
  Do not recommend

  This hotel is acceptable if you need a place to stay, but a few things happened that were disappointing: 1. The breakfast tables were not set properly and one day we were given dirty, used napkins. We never had four complete place settings on any given day. 2. We booked massages for my husband and myself and requested a female therapist. Unfortunately the hotel hired a male massage therapist and therefore my husband (who isnt comfortable with a male therapist) didnt have a massage. The hotel then refused to pay the therapist so I paid him for two massages we didnt want. Unethical. I spoke with the owner about it and she said she would adjust our bill to give us a price reduction, but at checkout we were charged the full price for two massages. 3. At the buffet breakfast only a few guests wore masks when walking around. The hotel has no guidelines around mask-wearing. Or at least they are not enforced if they exist. 4. We ate dinner at the hotel restaurant one night and were charged chf25 for the childrens meal of (frozen and fried) chicken nuggets. My husband ordered the wild boar menu and the main course had two tiny pieces of meat set next to a large pile of rice. We dont normally eat large portions so for us it was surprising that there was not enough food. There are many other hotels in Ascona, choose one of them.