Hotel Alto Ilford

Comentarios destacados

• leo-madrid-viajero

  13 mayo 2019
  Desastre

  Estuvimos 5 días alojados en este hotel, habitación y cuarto de baño muy sucios, en los 5 días que estuvimos NUNCA nos hicieron la habitación ni mucho menos cambiar las sábanas. En la cama había pelos largos entre las sabanas y ninguno de nosotros lleva pelos largos. La basura como botellas de bebidas, envases de comidas etc la acumulamos e la habitación porque nadie la recogía. En el baño solo cuenta con sábanas porque el rollo de papel de baño empezado que habia para 5 días y 2 personas co.o que no llega. El desayuno el cual lo pagamos en el precio un desastre jamás vi algo así en un hotel, bajamos el primer día a desayunar y nos encontramos con una camarera que nos nos devolvió los buenos días y lo único que hacía era hablar por móvil en rumano. El desayuno consistía en un termo con agua caliente para poner en un vaso desechable un bote de café para poner en el agua, u a bolsa de azúcar abierta de 1 kilo, una bolsa de pan de molde para tostar y untar mermelada de un bote de 1 kilo, y unas cañas de chocolate duras, eso era el desayuno por el que pagamos y optamos por no volver a bajar a desayunar porque era desastroso. Así como nosotros el único día que bajamos veíamos que los demás huéspedes bajaban y se iban sin desayunar al ver lo que había. Suelo viajar mucho general.ente elijo hoteles de 3 estrellas y con desayuno para ahorrar un poco, pero este hotel me salió más caro ya que pagamos alojamiento y desayuno y no desayunamos. Y para conometar en la recepción nunca hay nadie, hay que timbrar y esperar media hora a que venga alguien. NO LO RECOMIENDO PARA NADA

  

• Far E

  02 julio 2019
  Nice

  It was nice n cosy. But i was there on the hottest day of the year so far.lol So a fan would have been appreciated. Otherwise everything was good. There is a restaurant downstairs which is a plus. You don't need to go out the hotel for delicious food. Everything was just there. Would definitely recommend it. Was great.

  

• Michelle C

  30 septiembre 2019
  THE WORST HOTEL I HAVE EVER STAYED IN

  Towels/ hairs from previous guest on bathroom floor and had to ask for fresh towels towels on the second day and was given two towels and quizzed why we would need two hand towels as well . put the towels outside the room and they stayed there for the duration of the stay / Saturday morning thru till sunday badly organised breakfast , no hot water or adequate cups , bno glasses for orange / when i asked for one she have me one covered in dust and had to wash it . hair in breakfast , toast and peanut butter and when spoke to the manager about it he asked if it wasn't already on the plate or maybe I had put it there my partner is bald and I have very short hair and I felt absolutely mortified at how I was spoken to . this establishment has the worst customer service skills I have ever encountered . the best thing about the trip was leaving on sunday morning before breakfast . badly organized poor customer service the only good thing about this place was leaving it .

  

• NoNo C

  29 julio 2019
  3rd time worst time

  Stayed here on 2 occasions before and both times there was no hot water. 3rd time due to location and price i thought why not lets give it a go but this time i had hot water but... Broken tap Blocked sink Cancelled booking Incompetent booking system in india Mouldy toilet and cieling 1 towel between 2 people 1 toilet roll Dirty bed sheets Breakfast not really worth waking up for No parking No plughole for the bath Had to join 2 single beds because my original booking was cancelled To be honest strike 3 i wont be staying here ever again very very dissapointed. Nothing like a hotel.should be Only plus is the restaurant/takeaway dowmstairs the uncle is such a lovely guy and food is decent.

  

• Jan A

  11 agosto 2019
  Great service

  My family and I had a great stay at Oyo Townhouse in Ilford, London, for 7 nights. We just paid a little over £500.- for that period and it also included breakfast. The manager was even very service friendly and let us borrow an extra key card so that the food we had in the fridge would not go bad when we left the room to go out to explore London's various attractions. One drawback was that every night when we returned from our explorations we either had not been given new towels for the four of us or that the cleaning lady hadn't taken it altogether. However, the manager outweighed this by helping us with getting us the towels we needed. All in all, a very pleasant stay at Oyo Townhouse in Ilford, London. Highly recommended..