Hoshino Resorts Iriomote Hotel

Comentarios destacados

• michaeltravs

  12 octubre 2019
  Nice resort hotel.

  Very nice hotel on Todumari Beach. It is a large resort style hotel that caters to people wanting to explore the island. They have a fully staffed activities desk with lots of things to do and see. Rooms were good, nothing special. Breakfast buffet was excellent. Staff were awesome and always willing to help. One of my favorite things was to rent a bike a ride around the island. Felt like the bikes should be free but they arent expensive. Not a lot of English spoken here.

  

• JeromeDZ

  09 agosto 2020
  Over priced for what was offered

  Hoshino hotels have the reputation of being a luxury hotel but sadly this location did not live up to that image. I hope that this can be blamed on the current pandemic and being short staffed. It all started when we drove up to the property. There was no-one at the front to greet us, we had to look for a staff member to help us with the check-in procedure. Then there were no valet parking, we were told to move the car first and park then come back to the reception desk for the check-in. Done. At the check-in desk we were showed the information of the hotel on an iPad/tablet but when we asked to please the language to English for easier understanding we were told that she did not know how. There were also no hot/cold towel offered to freshen up, which is customary even a non-luxury hotels. Check-in done and then we were told to go and help ourselves to the welcome drink in another part of the lobby. The staff then escorted us up to our room. Elevator was not cooled by fan or air-con. This is summer in part of the world where it's always hot and humid. We were then handed the steel key for the room and given a tour. The room, while adequate, it was far from being modern and also not that comfortable. There were no drawers for us to unpack our clothing, only a closet for hanging items. No towel rack in the bathroom so we had to use hangers to dry the towels we used after bathing. The a/c was not at all powerful and even in shorts and a t-shirt we were slightly sweating by the morning. The daybed was flat and hard, not comfortable at all for relaxing. While it is understandable to use the big bottles of soap and shampoo instead or the small single use ones but at least present them nicely instead of just putting the bottles on top of the tub, now tray or any attempt at presentation. Also give the option to use a bar soap. There was also no shaving cream available. The hotel website says they are a friendly hotel, but all the signs were just in Japanese and no other language. I guess they don't want foreign guest? Free ice cream popsicle were available at the lobby but all the flavors were just thrown-in a big box freezer without any organization or presentation. This I guess would be good for kids but again, its suppose to be a luxury hotel so a bit of presentation would be nice. There was also no room service or lunch available during our stay, hopefully this was because of the current situation but still. The food on offer during breakfast and dinner was tasty. Very nice how the hotel adapted to the pandemic by offering gloves to use while getting food at the buffet. They also placed plastic partitions between tables. The pool was nice with nice lounge chairs. The jacuzzi however was never full of water. The jacuzzi was mainly used as a foot bath when I was there. As a hotel it would be great, but as it is attached to the Hoshino name, it failed. It felt like a regular hotel and not a luxury one.