Hoshino Resort KAI Alps

Comentarios destacados

• singapore84

  24 febrero 2018
  Japanese quality at its best

  Hoshino Resorts are well known for their high quality offerings, and this particular hotel didnt disappoint. Staff are extremely well trained, and after the refurbishment in December 2017, everything is brand spanking new. We got the top quality food and services with the traditional countryside experience. The onsen was traditional yet with modern fixtures, so it made for a pleasant experience. After steeping in the bath for a while, we cooled our bodies down with soba tea and shiso vinegar juice. I personally loved that we could just decide to hop into the onsen without having to prepare the towels etc. from our room; all the amenities are at the baths already. The Japanese food both for breakfast and dinner was top notch. We had some food intolerances in the family, but they accommodated gracefully. The irori room was my favorite. It was the traditional Japanese hearth/open fire over which you could cook stews and snacks. When we were there, an old Japanese guy was roasting a snack called oyaki, dumplings with a veggie filing, that was yummy. It gave me the illusion that we were staying at a secluded old Japanese farm house, which in realty wouldve been way too cold and inconvenient for us. The hotel was full of quaint charms like this while boasting a fully functioning modern facility. We werent big skiers, in fact we were there to frolic in the snow, so the Jiigatake ski slope just 10 minutes away by taxi was perfect. It was a modest resort perfect for kids and beginners. We took ski lessons here until we got used to the snow, which wasnt hard since we had tons of powder! We were a family of 5, kids aged 13, 10, 6, and very happy campers!

  

• Michelle L

  20 octubre 2019
  Truly exceptional Japanese cultural experience!

  If you are looking for an authentic Japanese cultural experience, KAI Alps is the place to go! Nestled into the foothills of the stunning alpine countryside, this hot spring resort offers luxurious accommodation, friendly service and amazing food, all centered around the beautifully designed hot spring facility. The staff greeted us warmly each time we came in the door, served graciously and beautifully at dinner and breakfast, and helped us feel welcome, even as foreigners who might feel a little confused about what we should do. We never felt out of place here. The art, ceramics, food, textiles and cultural experiences are all genuinely local, which put us in touch, quite literally, with traditional Japanese culture - the whole reason we travelled half-way across the world. While staying here may be a bit of a splurge, when you consider the whole experience: the first-class accommodation and service, stunning facility, private locale, amazing food, and the genuine cultural experience, it is absolutely one worth making!

  

• TheClairvoyant

  16 enero 2020
  Hoshino Resorts KAI Alps - 4 of 4

  Having previously had a wonderful time at Hoshinoya Karuizawa, our family of four felt we could trust their brand and devised a driving holiday which took us from Kawaji over to Nagano. KAI Alps was the final of four Hoshino branded resorts that we stayed. Of all the KAIs, Alps is the one that surprised us the most as its much larger and much more impressive than its website makes out. We stayed in a family room which was advertised as having a bunk-bed but its really a much more impressive mezzanine level that provides additional sleeping space. Overall its still a relatively small space for a family of four but the most modern and impressive of all the rooms we had. I asked someone who worked there how long the place had been open and apparently its only 3 years old. KAI Alps appears to cater for people looking for a bit more luxury on their skiing trips. There is a dedicated dry room for storing ski equipment which we made use of and it was an easy drive to multiple ski areas nearby; we stuck with Hakuba although there were some nearer ones. Where KAI Alps fell down, compared to the others, was food and service. The portions were noticeably smaller than the other resorts and service was more functional, less personal with the exception of Miwa who went to great lengths to ensure we didnt get stuck with the same menu we had been having at other KAIs (although we were fine with that, the food was great everywhere) Hakuba was a great skiing area and we had some of the best skiing of our lives. Despite the slight issues with food and service compared to other KAIs, this will definitely be somewhere we would return to if we plan another skiing trip.

  

• EstellaK17

  19 febrero 2020
  Immaculate attention to detail and clean rooms

  Great Service from the time we arrived to the time we left. Staff were so attentive to our needs and they were very helpful with questions on transport as well as transferring our luggages. I would definitely stay with the Hoshino group in future.

  

• LynNalinnaLi

  20 octubre 2019
  Great experiences!

  Loving everything about KAI Alps here specially interesting activities they hosted along with great services from their friendly staffs. We felt so relaxed and comfortable even though it was a short stay but left us with so much happinesses. Will recommend to friends and family for sure!! :) Thank you so much to all!!