Horizon Shahrazad

Comentarios destacados

• 650Carolina

  16 noviembre 2016
  Un poco venido a abajo.

  Es un hotel grande pero viejo y bastante descuidado,la ubicacion no esta mal y desde las habitaciones con muuucho esfuerzo se puede la punta de una piramide.la habitancion es grande y limpia, la cama es comoda y aunque esta sobre una avenida no es ruidosa, la pileta esta bien pero mucha suciedad en las sillas y las reposeras y al personal parecia molestarle que estemos ahi asoleandonos. Este hotel esta bien por el precio pero puede haber mejores.

  

• emirati_nomad

  03 julio 2019
  Horrible

  I can't describe enough how this hotel need a change of staff and improvement of rooms windows. All the staff except for reception keep looking at you and sweet talk so they can get tips. It feels like a video game when you keep trying to avoid people so they don't ask for tips. The most staff that made me uncomfortable were the security guards which I was shocked that they found out what's my name and kept saying hi and pushing a lot of sweet words so they can get tips. It's disgusting really. I booked the Nile view rooms which were a huge mistake. Even if the windows are closed the horns of the cars will ensure you restless sleepless nights. I asked to change my room and they said they can put me in the city view rooms which are cheaper but they can't refund or compensate me in any way for the balance. Never ever in this hotel again. Also one hotel staff was shouting outside in the corridor at his colleague telling them to bring something. I was shocked really I mean can't he go and tell him quietly what he needs I stead of shouting and waking up everyone. This is extreme low class service and I think the whole staff should be changed and get people with manners and courtesy and proper hotel service.

  

• dr-majidd

  29 julio 2019
  Average Hotel

  Should nt claim 4* . Actually its 3* or less. Checkin- smooth but room given was very small n change of room request denied as room carpets were dirty n smelly room. Housekeeping. Perfect and girl was very considerate. BF - was gud but same menu every day Staff- was helping generally and guide well. Ambiance- outlook was ok but if u go to stair side its messy n luk like barren n not maintained at all. Full of smell stairs side. Lifts- slow n a bit confusing as not every lift go to every floor. Overall- average hotel

  

• Eivlid

  19 octubre 2019
  Got your message!

  Dear Management! I got your message. You really do not want foreigners to stay at your hotel. The breakfast-coffee was terrible, - just like light brown water. And it's really the first hotel I have stayed at that didn't serve orange juice. The hotel promised wifi, but it didn't work. The room and bathroom were not nice, the curtains almost falling down and the shower almost broken. However, the mattress was good, and I slept well :) One evening I went to the reception and asked for a towel (we found only one towel in the bathroom one of the days). They asked me to go back to my room and wait. After 20 minutes I had to phone and ask. Then all together 3 people brought towels to my room. The last one at midnight when I almost was sleeping. I blame this on the management and not on the servants. Finally, the view from the room was good! (My wife and I stayed at the hotel for four days.)

  

• ramia659

  17 febrero 2020
  Very nice location

  The hotel location is very nice, room was ok, only the water pressure was not stable, staff very is polite parking is very small but always there is a place for park. Room cleaning was good. Next time i will stay here