Horizon El Wadi Hotel & Resort

Comentarios destacados

• Lio P

  13 septiembre 2017
  Wost place ever

  Came for a day use, totally not professional place, totally inconsiderate staff, never go there it doesn't worth it. Poor experience would be an understatement. Better to spend a day at a local pool in Cairo.

  

• Dina M

  02 julio 2018
  The worst hotel ever

  From where I should start Old furniture No dinning neither breakfast nor lunch Unprofessional cheak in and out It's not recommended at all except if you'll stay for a 1 night at alsokhna and you dont want to pay much

  

• ur-tour

  04 agosto 2018
  Terrible hotel

  1- Most of the china ware at the restaurant were broken and dirty (Please find the attached photo). 2- Flies were every were at the restaurant even inside the food (Please find the attached photo) and no sneeze guard available at the restaurant. 3- The miter` de hotel is doing nothing just smoking and talking at cell phone and smoking outside the restaurant i. In addition that the restaurant staff are far away from this job. 4- The service staff has no idea about Personal hygiene. 5- The chilled food such as desserts (As well as cocked salad) were offered in the room temperature behind the window which allow the heat of the sun and makes the desserts hot, it is known that, if the temperature of the chilled food exceed 08 degree it could be harmful . 6-There were only one kind of bread and finished with no refilling (Please find the attached photo). 7- There lunch buffet were very poor : only 02 kinds of cocked salads , 01 kind of cocked vegetable, 01 kind of rice, 01 kind of pasta with tomato sauce (Normally the sauce should not be mixed with pasta ). 8- The beef burger was small and thin such as an Aspirin tablet and the chef was guarding it and gives only 01 tablet for each!! The same for grilled chicken it was cut like a bombed with grenade and guarded by the second chef and no fruits offered. 09- The public toilets were totally dirty, no soap and no toilet paper. (Please find the attached photo). 10- All swimming pools were dirty and contain lot of algae. (Please find the attached photo). 11- Sun beds were dirty, torn as well as pool towels and we are glad that the hotel didn`t have enough towels to give to my group. (Please find the attached photo). 12- The solar holders were rusty. (Please find the attached photo). 13 The tubes cover of swimming pools was open and broken which were very dangerous for children in my group to fall in (Please find the attached photo). 14- I tried to talk to the miter` de hotel as well as the executive kitchen chef to explain the situation but he answered that this meal according to the paid rate and that is the available Possibilities in this hotel and I find them doing this since I employed in this hotel 02 years ago. 15- They are insisting to put the chopping board and the knife at the bread station (If we considered it a station!!) even if they dont offer French bread or a kind of bread to be cut. (Please find the attached photo) 16- The setup of the restaurant table was dirty and full of flies (Please find the attached photo). 17- The lonely accountant at the hotel restaurant and pool bar has no idea about Personal hygiene and didn`t give me a copy of the receipt as my extras were ( 30 bottle of big mineral water, 01 small bottle of water, 02 can Turkish coffee, etc..) even try to give me the rest incomplete!! And telling me is it ok? 18- The pool bar was dirty includes dirty "Torchon" which should not be used (hygienically)and not to be put at the front of guests as, In addition to cleaning equipment at the front of guests, etc 19 The marble on the tables at the restaurant is badly broken. 20- I wrote a complaint to the hotel manager as a travel agent and still in house but no one was concerned. (Please find the attached photo). Finally above points were just little from what I experienced at this hotel, by the way these photos are not true see the real one!!

  

• Shahiraamin26

  03 septiembre 2019
  TERRIBLE DIRTY HOTEL!

  TERRIBLE TERRIBLE !! ( PLEASE SEE PHOTOS !!! ) ROOMS WERE AWFUL, VERY WORN OUT THE BATHROOM WAS DISGUSTING! the floor drain coverage filthy, bathtub had no stopper, hairs were inside. The Bathroom towels were completely torn and looked very dirty! The fawcetts were so rusty. Toilet bowl had yellow from the inside. Service poor staff rude, Beach area so dirty, rubbish thrown all over. buffet breakfast lousy bread & pastries not fresh. " Barbecue" night only has mini burgers and small cut pieces of chicken!!! No variety whatsoever ! ordered simple margerita pizza , it came totally burnt ! Salads not fresh! PLEASE SPEND YOUR MONEY SOMEWHERE ELSE!!

  

• 97ebrahima

  16 agosto 2020
  Party Hotel

  This hotel is located El Wadi village 32 KM way from Porto Sokhna. 4 swimming pools are available indoor and outdoor. The hotel is refurbished recently and has a private beach. At night, enjoy a live DJ performance. I recommend this hotel for everyone wants to celebrate i. e. their wedding anniversary.