Homewood Suites Philadelphia - Valley Forge

Comentarios destacados

• jcpossenti

  12 octubre 2013
  Muy buena estadia

  Muy buen hotel, habitaciones espaciosas,cocina pequena pero funcional,muy tranquilo, cerca de todo, muchos restaurantes cercanos.Desayuno basico pero buena calidad. Ofrecen mini cenas de lunes a jueves gratis. Aceptan perros ( con cargo) Volveremos

  

• 451juancarlosp

  11 diciembre 2017
  HOSPEDAJE SIN CONTRATIEMPOS

  Mi hospedaje en este hotel fue por cuestiones de negocios y aunque yo no lo elegí me pareció buena opción para considerarle en futuras visitas a esta ciudad. Lo espacioso de sus habitaciones me gusto; sobre todo lo acogedora que resulta. Los servicios son buenos y su gente muy amable.

  

• rorteg977628

  10 septiembre 2018
  Habitaciones amplias

  Las habitaciones son muy grandes y preparadas para familias numerosas como la mía. Es un hotel acogedor y con un personal muy amable. El desayuno es básico pero para uno o dos días no está mal. Tiene una piscina outdoor.

  

• Terri J

  11 julio 2020
  A Noteworthy Stay!!

  My family and I spent four days at this hotel for a "Staycation" and we were so impressed with the staff as well as the accommodations. From our arrival to our departure, the staff demonstrated superlative customer service. The front desk staff: Rachel, Kelsey, & Madina, always made sure that we were having an exceptional experience. When we had a need or concern, the front desk staff immediately took care of the request or dispatched someone to assist us. Mike came after Kelsey was informed of the door to our dishwasher not completely sealing and he was able to fix the problem. When we needed additional towels as well as toothpaste, again, the front desk assisted us. In times like these, it is so reassuring that when we needed to get away for a few days, this Hilton property was exactly "what the doctor ordered"! Thanks again!

  

• 180kristineb

  25 julio 2020
  Horrible experience

  I now understand that there is a manager named Sean and a front desk Sean. Front desk Sean is rude as can be both on the phone and in person. Before I checked in, while I was there and when I called to follow up. I gave him way more than three chances to be professional and kind. Hes nasty. The pool was an absolutely disgrace, madhouse and fiasco. Why give bracelets, set a limit of 19, and sign up for it in slots if no one is there checking them? The pool was insanely packed. Insanely. People getting dropped off to join friends, Two birthday parties while I was there for two nights, people walking over from another hotel to swim in the pool. No bracelets. So not fair. I watched many families turn around disappointed. My kids and I were disappointed as well. We signed up first thing in the morning on our check out day thinking we could have two hours in the pool with minimal people only to learn the pool was closed due to engineering issues which we later found out was only an excuse. It was an excuse to keep people out because of what went on all weekend. I know the staff was aware of it. I saw Front desk Sean watch out the window. We went there for a getaway weekend for the pool and winded up sweating in valley forge to see historical sites and driving twenty minutes to play mini golf. Ill never return after this. Dont go for the pool during Covid. And try to avoid Sean. He needs a new job.