Homewood Suites by Hilton Waterloo/St. Jacobs

Comentarios destacados

• 439karlaz

  28 junio 2017
  Excelente lugar

  Maravilloso hotel. La atenciòn es excelente. Tiene un snack de cortesia que sirven de lunes a jueves que es delicioso. Las habitaciones son muy cómodas y agradables, ideal para cuando vas estar por un largo tiempo.

  

• GoPlaces535463

  31 marzo 2019
  Grente de flota y operaciones

  Una experiencia muy agradable buena atención y lugar bien acogedor el personal bien vestido y atento las áreas limpias las habitaciones muy bonitas y súper limpias los baños bien limpio y súper cómodo

  

• carriesunshine

  18 octubre 2020
  Anniversary Getaway

  We visited here for our anniversary for a few nights. We were upgraded after our initial room had a less than perfect view which was very appreciated! They seem to be taking a lot of precautions due to COVID which is good. No one enters or cleans your room and they are trying to still do breakfast which is what a Homewood regular has come to expect, however the breakfast still leaves a lot to be desired, we found the breakfast sandwiches greasy and the oatmeal runny and plain. Ended up eating yogurt and fruit and going out across the street one morning. Unfortunately we usually book Homewood suites because of the added value of having breakfast and the evening reception...but the later has not been resumed and we would have rather had a cheaper rate and just went out for breakfast!

  

• Judy B

  02 noviembre 2020
  Exceptional Customer Service

  Our family of 5 stayed at Homewood Suites for one night to attend a family funeral. Given the COVID times we were a bit nervous about a hotel stay. We were pleasantly surprised at the excellent protocols in place including wipe dispensers and hand sanitizers in common areas. Our room was spotless including sanitized remote controls for the TVs and extra wipes for high touch surface areas. Most importantly and due to our sad circumstances they allowed us to use their breakfast area between 4-6 pm so we could order in some food and be together as a family between visitations. The tables had been completely sanitized and spread apart for social distancing. Thank you Brooke for making this happen. Finally because of timing we requested a late check out and no questions asked we were accommodated. In our opinion Homewood Suites Waterloo went above and beyond to accommodate our family. We would highly recommend this hotel.

  

• Trish1994

  10 diciembre 2020
  Wow! Exceptional!

  We chose this hotel because of the price and it's location. Wow! From the staff, the quick check-in, the great room which included a kitchen with full sized refrigerator, an office desk area and an awesome shower, to the breakfast which is served to you, this hotel utilizes it's space very effectively. The staff are very pleasant and helpful. I would definitely recommend this hotel to anyone, especially if on an extended business trip.