Homewood Suites by Hilton North Charleston

Comentarios destacados

• pbstrickland1

  28 agosto 2020
  Roaches!!!!

  Location was great, pretty decent room but found cock roaches in the room. Told the front desk staff when I left they needed to spray they didn't seem to care. Being an Hilton Honors member I would think they would have some standards.

  

• BaileyPugs

  23 diciembre 2020
  Beautiful, great value and location

  We came to visit our son whos stationed here in the Navy. The Homewood Suites in North Charleston is beautifully decorated and furnished. Its in a convenient location and a great value. If youre looking for space, get the 2 room suite with full kitchen. We had nice visits, watched movies, and had Christmas with our son in the living room. The room and the rest of the hotel is beautiful. On the weekends the parking can get really full. They share a parking lot with the Double Tree but you cant access the back guest doors to the Double Tree to get into the Homewood because those doors only work with Double Tree door cards. That was the only issue we had during our stay when it was freezing cold at night and all parking near the Homewood access doors were taken. As soon as the weekend was over we always found parking close to the front door or the side door. The hotel is very clean. We never had any issues. I was very impressed. Ive stayed in a lot of hotels and have gotten use to seeing wear and tear, stains from spills, etc. Everything I saw in this hotel was very well kept. I highly recommend this to anyone looking for a great place to stay and a great value.

  

• Sightseer16710553098

  05 febrero 2021
  More than a hotel, it became a home.

  Stayed in the hotel from Oct 2019 to Feb 2020 while working in the nearby shipyard, it became a home. Special thank you to Anita, Danaysi, Dawn, Kaylee, Tom and Ramona, you guys made it a place I was happy to lay my head!

  

• IZZY L

  20 febrero 2021
  Rude front desk

  Rude front desk guy. Policy says you can request room to be cleaned, guy at the front desk refused, didn't care why what or where, wasn't wearing any kind of face covering, you need to get better people or customers won't come back. Room was nice.

  

• Ckamberi

  02 marzo 2021
  COVID SAFETY MEASURES NOT UPHELD-HILTON CLEAN STAY PROGRAM IS A JOKE

  En route to Florida and my family and I needed a place to stay for the night. After a 12 hour drive, we arrived to the hotel last night exhausted. Upon entering the hotel, NO ONE was wearing a mask, INCLUDING THE STAFF, despite what they advertise on their website regarding their so-called CLEAN STAY program. Ive worked for Hilton in addition to many other hotel management companies including Melia, Kimpton & The Mark Hotel and as a housekeeping and front office manager, I have a wide range of experience in the front of house of the hotel industry and to see that the front desk staff and bar tender did not wear a mask and to see no security or staff enforcing that the guests wear masks in the elevators and common areas is absolutely APPALLING. We come from NYC and weve seen the absolute worst of this pandemic . I guess people in SC just dont understand the actual extremity of the situation that weve had to face over the past year and this is another reason why the virus was not contained and spread the way it did because people have no discipline and dont know how to follow the rules. In addition to our check in experience , we were checked into a room that reeked of marijuana , to a point where my asthma was aggravated and like hell Im going to stay in a room smelling like that with 2 kids. Honestly , how can you trust Hiltons Clean Stay program if their housekeeping department can pass a room like that to sell as vacant clean. There isnt any central air either, each room has its own individual window unit so the hotel cant say that the smell traveled from another room. So if the hotel can sell that room as vacant clean and inspected , imagine how they clean the rooms......! Very disappointing 1 night. Cant wait to check out! Thank goodness I travel with all the disinfecting products that Hilton advertises that they use as a part of their clean stay program , cause by the looks of it , they dont follow their own program.