Homewood Suites by Hilton Hartford-Farmington

Comentarios destacados

• Laurencia S

  23 septiembre 2013
  as at home!

  Fue una hermosa estadía Solo tengo comentarios para con la limpieza y el episodio que tuve con la cafetera que denota una falta de limpieza y supervisión. El colchón y las almohadas súper confortables!Muchas gracias por todo!.

  

• agmmty

  15 diciembre 2016
  No pude dormir

  El hotel es cómodo pero un tanto retirado del centro, no pude dormir en 4 noches porque había, creo, una bomba de agua o al menos así sonaba que se encendía cada 30 minutos detrás de la puerta que está al interior de la habitación, pienso que asume me hubieran cambiado de habitación, no debería existir ese ruido para nadie que se hospede ahí, ojalá lo resuelvan.

  

• giselafdg

  24 julio 2017
  Muy por debajo de lo q esperé

  Siendo la cadena Hilton , me ha desilusionado por completo mi estadía en este hotel. Es desaseado y el desayuno de muy mala calidad. Encontramos pelos entre las sábanas, al quejarnos nos trajeron otras para nosotras mismas las cambiáramos y en la mañana siguiente no se llevaron la runa de sábanas sucias . Ha sido un desencanto de la cadena

  

• Escape85349

  25 octubre 2020
  Do not stay here!

  Place is a dump. Poor customer service. Even spoke to the GM who doesnt care about anything. Do yourself a favor and do not stay there. I had to ask several times for linens. They gave me a urinated on wet blanket that had been folded. The smell of the room was filled with cigarette smoke.

  

• JohnDavidson001

  26 octubre 2020
  Acceptable

  Intended to submit feedback via their internal questionnaire, but it expired so I couldn't do that. Overall the staff are great and the stay is satisfactory. I would improve on the following areas:  Room #1: Asked for a quiet room and I got to be next to the barking dog room, crying baby, maids vacuuming at 7pm, doors slamming and overlooking the parking lot (with alarms and barking). The bathroom sink did not drain well. Holy Bible in nightstand drawer not necessary. Cat scratched sofa, bathroom tile grout black with dirty mop water residue. Kiss marks and handprints on the living room wall picture glass. Every ceiling of every level of hotel has evidence of water leaks. Overall, the room is nice, but all the noise ruined my stay. When I complained about the noise front desk 'left a voicemail on their cell, but they are probably at work, you can move rooms if you want to", is what I was told.  Room#2: Moved to a downstairs room and it was quieter, you can hear the people above walking around (lots of stomping and banging starting at 630AM until 930PM) , running the faucet and occasional banging. Here again, the bathroom sink does not drain well and AC makes a loud enough to wake me up, a buzzing sound when it cranks back on. My room had a dead fly and cobwebs in the window sill area. Hotel has mildew on some portions of the exterior that looks like it's been there awhile and the landscaping looks neglected. With a full hotel (and greatly reduced maid service), there could have been a person manning the hot breakfast station giving away hot plates of eggs/potatoes/etc every morning like at numerous other hotels I have stayed at this year. Also, when maids clean the rooms and they are in and out of the room dozens of times in an hour since the cart is left in the hallway, they let the door slam every single time. It's annoying to listen to it almost on a daily basis right outside my door. When I checked out there were zero available luggage carts and none could be located in the 30 minutes I waited, so had to load everything by hand, a first for me in any hotel.  Not the hotel's fault, but I had to listen to a couple's fight one day, and almost every day I see guests in the lobby with no masks.