Homewood Suites by Hilton Hamilton NJ

Comentarios destacados

• mc122y

  20 enero 2020
  Party in Jersey

  Great place and staff. Both check in and check out was great. Service was exceptional and breakfast. Was above par. Had no issues. Internet service was better than most and television reception was good.

  

• Culture221645

  20 enero 2020
  Not clean

  I enjoyed the breakfast / the room was nice when I checked in on the 2nd day I took the do not disturb sign off my door my room was cleaned but the bedding was not changed. I know because I spilled something on the bed .I told front desk that night and spoke with front desk in the morning as I left for work .Came back from work same bedding told front desk again had manager come up to see thinking he would make sure the matter was resolved it wasn't. Left after 6th day same bedding

  

• Steven B

  29 febrero 2020
  Clean Friendly and Convenient

  Pleasantly surprised by the cleanliness, friendly, newer suite based hotel that is easy on and off the highway. My stay was quiet and delightful with breakfast included and an extra room for a traveler.

  

• Jerome M

  27 mayo 2020
  Excellent Hotel

  We enjoyed the peace and quiet of this hotel. The hotel was easily accessable. The room was very clean and the staff was very freindly. The evening reception had good food. Parking was free and easy. Each room had free internet and there are a lot of restaurants nearby.

  

• TheB4

  13 septiembre 2020
  Switcheroo - made us pay cash instead of prebooked points

  We reserved a room for two nights. When we did the only option was a king bed. There were three of us so when we arrived at 9pm, it was not busy so we asked if any rooms with two beds were available. The woman at the check in desk said only if you pay cash for the room. So there was that. She didnt offer bottled water, which we were supposed to be offered. Then after we checked in, we went back downstairs and saw this same woman sitting in the entrance room with other employees chatting and taking up all the lobby seats. We stood outside to wait for other family to arrive. This same woman went outside to the parking lot, retrieved her car and moved it right in front of the door and left it idling while she returned to the group and chatted. Then she left at 10pm. The breakfast was pathetic- nothing hot and just a few junky items on a grab and go table. We tried calling the Hilton Honors line to report the points to cash issue before we checked out and the rep agreed it shouldnt have happened but said only an escalation team member could restore the points. He put us on hold for over an hour and never returned, so we gave up and the issue went unresolved, We will try again after we check out to see if they will fix this issue. So beware, if you try to book with points they might pull a fast one to make you pay cash. Something sketchy here.