Homewood Suites by Hilton Bentonville-Rogers

Comentarios destacados

• Jorge V

  17 febrero 2015
  Muy recomendable

  Nunca me habia quedado en un Homewood Suites by Hilton y la verdad se los recomiendo mucho, limpio, con mucho espacio en las suites, muy limpio y sobre todo muy buen servicio y atencion de todo el Staff

  

• OldMillResortVet

  20 octubre 2020
  Someone must have cloned Janell

  Here is an excellent example of "Footprints". Janell, the manager, seems to be everywhere at every hour, ensuring guests are far more than just pleased. She should be summoned immediately to Hilton headquarters to train others how to treat guests. She makes you feel like a member of the hotel family. And, it's obvious every other person who supervises the front desk has been trained to provide the exact same overwhelmingly outstanding level of service. The maids are in perpetual-motion, disinfecting every surface in the building. Everything you could want to eat and drink is provided for breakfast...and you are encouraged to take all to the deep-cleaned rooms. There are several options for entrances and exits...and a variety of wonderful bistros, shops and services nearby. If you are planning to stay a day or week in Northwest Arkansas, why would you stay anywhere else...especially because the rates are surprisingly fair? God is blessings this place!

  

• TedinTakpk

  05 noviembre 2020
  Great staff edged it past average

  This is a clean, lovely place, close to I-49 and lots of shopping. Its staff is outstanding. But it has a ton of small annoyances, some relating to these difficult covid-19 days: Every Homewood we've ever stayed in, including several since the pandemic erupted, have kept their M-Th (or some abbreviated to M-W) evening "social." Most have dropped the beer and wine, since they would not be conducive to "social distancing." But they offer some light evening repast at least. Not this place. It canceled the socials altogether. One staff member said they simply didn't want the trouble or expense of bringing in a kitchen worker to prepare and supervise it. So if the evening socials are a draw for you, go elsewhere. The rooms are spacious and the beds comfortable. But the so-called bedspread is as thin as a tissue. If you like the weight and warmth of something substantial, bring your own blanket(s) or ask for one at the desk. If you're worried that they'll be sanitized, you can at least stretch it under the alleged cover across your feet for a modicum of warmth. If you've ever fallen in a hotel shower, you'll be unhappy to find (if your room is like ours) that the place never installed a single safety bar in the bathtub/shower. Bring your own nonslip bath mat with your extra pillows! Like most other properties, breakfasts have been pared somewhat, but this hotel does its best with good food, served by a staffer Wed through Sunday. You'll have to make do with a "grab bag" Mon and Tues morning, but it will include Jimmy Dean sausage biscuits one day and sausage croissants the next. Not bad. One day a week, at least, the morning bananas are fresh. Much of the rest of the week, they're increasingly spotty. As with most properties, there are plenty of apples, if apples are your breakfast thing. I've never eaten an apple for breakfast and don't plan to. Fresh oranges would have been so much better. A good staff and three large luggage carts (rather than the Hilton chain's usual dinky three-wheel contraptions) make this place better than average, if you compensate for the few annoyances mentioned above.

  

• SavvySeth

  09 noviembre 2020
  Best Hotel in Northwest Arkansas

  By far, one of the most enjoyable stays at a hotel we have ever had. The customer service provided by Jasmine, Alison and Stephanie was phenomenal! Our room was very clean, spacious and everything was in good working order. We greatly appreciate the housekeeping staff always leaving us extra towels in a bag after we had let them know we set our dirty towels outside the door. The pool was kept at a nice temperature and the hotel staff did a great job of adhering to local ordinances in regards to how many patrons could be in the pool at one time. This property offered the best breakfast during these PANICdemic (as I like to call it) times. The biscuits they serve are almost as good as Grandma's homemade biscuits! We cannot wait for our next visit to the Homewood Suites by Hilton Bentonville Rogers. See you soon!

  

• lltravelmel1

  06 diciembre 2020
  Clean and well kept

  IG: LLTRAVELMEL The Homewood suites is a quality place to stay, the large studio we had was comfortable and clean. The breakfast has changed to adhere to Covid standards and they do a great job of that!