Homewood Suites by Hilton Baltimore-BWI Airport

Comentarios destacados

• martawk

  28 mayo 2014
  Lindo pero final no muy bueno

  Nuestra estadia alli fue estupenda. La habitacion impecable , muy buen desayuno y el servicio en general sin inconvenientes. (la mayoría de las personas que trabajan alli son excelentes). El problema fue que , a pesar que cuando dejamos el hotel nos dieron un comprobante que decía que no debíamos nada , en el estado de cuenta de mi tarjeta llegaron casi 80 dolares más de lo estipulado. Llamé a quejarme y me dicen que yo tuve 2 habitaciones (me atendió de mal modo). Es totalmente absurdo. Si bien el tema está en vias de solucionarse (via la web donde contraté el servicio y de mi Banco), me ha causado perdidas de tiempo, disgusto y decepcion de un Hotel del que había tenido tan buena impresion-

  

• PURPLEPOWERBaltimore

  01 octubre 2020
  Womens Retreat

  The service at this location was outstanding!! The rooms were nice & clean however needs a little updating which is clearly visible that they are currently upgrading the hotel. I do wish the breakfast that used to bed served would return it at least add some hot options. We were still thankful and made up for hot food by preparing it in my room which the kitchenette is a plus. Every employee went above and beyond to help us w everything. We had a few hiccups but we still had a wonderful stay and everything was & is taken care of. The ladies were pleased & want to return for next years retreat. I salute Ms Gabrielle Samuels & every staff member on duty Sept 25th -27th. JOB WELL DONE!! I look forward to returning in October and enjoying my stay w my Homewood Suites BWI extended family.

  

• bachelor8

  07 noviembre 2020
  Generally OK but some facilities need to be replaced

  I received a suite with a kitchen, a living room and one king bedroom. Suite was spacious and comfortable. However, the shower did not have stable water pressure sometimes and the light in the toilet was too dark. During the pandemic the pool and gym was completely closed. The social reception from Monday to Thursday was also canceled. The front desk was generous to give me a late checkout.

  

• sgfarm

  25 enero 2021
  Effortless "Breakfast"

  I understand we are under unprecedented and challenging times, which demand adjustments. The "reduced breakfast" option was terrible and effortless. I saw pictures of pre-pandemic breakfast, it was right on point. Now only yogurt and muffins (both small size)??? Irrespectively of the breakfast area renovation going on, you can certainly do better. There are microwave ovens and a seating area for eating in all suites. There are frozen, refrigerated options that can be cooked in the microwave, like the ones your sister hotel Home2 Suites offers for their breakfast. The breakfast option (even "reduced") is one of the main reasons for me when choosing a hotel; it was a complete disappointment that made me incur with additional expenses.

  

• Doxietraveler

  27 enero 2021
  Business

  I had high hopes since this is a Hilton property but was let down. When we checked in, the gentleman at the desk was nice and all was good until we proceeded to our room. It smelled strongly of day old fried fish. Now I understand its a long term hotel so we just opened the windows to let the room air out and went to dinner. When we got back, the room was even worse so we asked to be moved. The guy at the desk was happy to move us. Unfortunately the next room smelled of really bad cigarette smoke and some underlying sour food smell. When we walked into the bathroom, it was dirty and looked like some wax had dropped down the inside of the door which you had to look at while using the bathroom. Again we thought maybe it was just lingering odors and didnt want to make a fuss as it was getting late so went to sleep with the windows cracked. The bed was old and super uncomfortable. We left the next day and were gone all day on business but due to the smell left the windows cracked again. When we got back late that evening, the smell was still there and all my clothes smelled of old smoke like you smell around a smokers home. Super unpleasant and with the dirty bathroom we called it quits and moved to another hotel down the road. We lost our money for that night, but it was well worth finding a clean room down the road that didnt smell terrible. Very disappointed with this Hilton property.