Home2 Suites by Hilton Phoenix-Tempe ASU Research Park

Comentarios destacados

• Sonjia H

  12 marzo 2020
  GREAT STAY AND LOCATION!

  This is centrally located to shopping and Top Golf which was a great place to have some fun with the family playing games! The hotel overall is great and with having a kitchenette is an added plus (especially when traveling with a little one and with traveling while dieting and the need for a refrigerator and microwave! The staff is always friendly and welcoming and the breakfast has an array of items! We always stay at a Home2Suites when traveling and this one was just as great!

  

• JUHAJEMY

  15 marzo 2020
  Very nice hotel

  European style furnishings with good beds, clean rooms, friendly staff and even free laundry machines was great for us on our extended travelling vacation. Attached restaurant had reasonable prices. Highly recommend.

  

• John S

  30 marzo 2020
  Nothing but a Petri Dish

  Having to drive across the country is bad enough but I was stuck with this hotel for a night, the Motel 6 I stayed at the day before was 100% cleaner than this place, in times like this with the COVID-19 going on you would expect a Hilton hotel room to be clean, not this place the shower was dirty, the room was dusty the duvet was stained and dirty witch leads me to believe that the sheets were never changed after the last guest checked out, just glad I had a sleeping bag with me. the room and the shower had a moldy smell to it the shower floor was a pale white color that looked like soap sucm, the next morning I realized what it came from, as I passed a housekeeper who was using Palmolive dishwashing liquid to clean with. I tried to ask her about it but low and behold she spoke no English, even though it's a Hilton policy that employees must be able to communicate with the guests. This hotel is far, far, far below Hilton standards, more than likely has very poor management, I recommend staying away from this hotel. As a Gold Member, I will be following up directly with Hilton's Corporate headquarters, in times like this the health and welfare of guests should be high priority

  

• RickeyBobbeh

  07 junio 2020
  Dirty..during CoVid time

  See attached pics. ...dirty wash cloth..dirty and stained ottoman..... switched my reservation fron adjacent Hilton Garden Inn without telling me. And I am a Diamond member!!!...whoever supervises housekeeping should be fired

  

• SuzyWillit

  11 junio 2020
  Wasted my company money

  NEVER EVER have I see such a dirty hotel!! such a rude staff the room was dirty upon check-in, the bed was stained, toilet seat stained, bugs in the bathroom and a horrid smell coming from the drain (see photo) no idea who runs this hotel but they are in the wrong job, the entire housekeeping and maintenance staff need to be fired!!!!! Hilton should be ashamed of this property. I will be recommending to the travel department to never send any of my fellow employees here