Home2 Suites by Hilton Arundel Mills BWI Airport

Comentarios destacados

• lmckain

  10 marzo 2020
  Great hotel for the price!

  Great staff, fresh clean air quality, rooms are nicely appointed. There is a well-equipped gym and on-site laundry facility. I was there for a month and the service level remained high for the duration of my stay. I would definitely recommend this hotel.

  

• CrysTil

  12 marzo 2020
  Nice hotel near BWI

  I enjoyed my stay @Home2Suites (H2S) while in Hanover, MD. H2S is very close to BWI airport. Nice clean hotel with complimentary breakfast. The customer service was awesome. Kevin, Joy and everyone was very nice. The room was like an apartment. I enjoyed the open flow room concept and the separate seating area. The bed was comfortable, the sheets felt good. The 24 hour courtesy shuttle was priceless. Hotel in prime area. Lots of shops, restaurants, Walmart, bank, Arundel Mills outlet and Live casino are all approximately a mile away. Nice walking trail and baseball field behind the hotel.

  

• Mamameji

  15 marzo 2020
  Helpful staff

  My husband and I spent a feel days in this Home 2 Suite hotel. This was not our first Home 2 Suite stay so we were aware of the business model. We found the front desk staff to be very pleasant and courteous. Loved the fact that the property also had free washing machine and dryer, this came in very handy as we had been traveling for a while. Hotel has a shuttle service which also came in handy. Lovely layout in the room and the kitchenette was a major reason why we booked. We were however disappointed with the housekeeping services. They seemed to always do the barest minimum. We felt they could have put in more effort in giving our room a proper clean.

  

• Joseph W

  21 junio 2020
  Airport Hotel but No Airport Shuttle

  Despite the many good reviews, this property was VERY disappointing. We booked here and expected to take a shuttle to the airport for our flight. Imagine our surprise when we checked in and were told there was NO shuttle due to caronavirus. Huh? There is no mention of the shuttle cancellation on the hotel's website. To the contrary, it has a BOLD web banner saying the shuttle is available. Even worse, the staff checking us in seem surprised that we even requested a shuttle. Imagine that? Coming to an airport hotel and asking to use the airport shuttle? It was doubling surprising when we got to the airport the next day and some plenty of shuttles from other nearby hotels. The property itself is sparse and not very welcoming. It definitely needs to improve its customer communication and service.

  

• nellypmora

  06 febrero 2021
  Best extended stay location and staff

  Waking up to this beautiful affirmation from Marsha- as she makes every day sunshine with her smile and energy- she goes above and beyond with these messages on the go. away from home can be hard but a simple reminder to keep going reminds us why you're here. Business travel or temporary visit This location and the staff are great. Breakfast is simple but hits all the craving and health needs. hard boiled eggs waffles and bagels. the rooms are spacious and all new features that are a quality its own in Arundel.