Holiday One Can Tho Hotel

Comentarios destacados

• joeletgaya

  07 septiembre 2017
  Vaya porqueria

  Es un hotel de 4 estrellas, que no se donde las debera tener!! En recepcion no hablan ingles, las habitaciones tienen pequeños y no tan pequeños dragones corriendo por las paredes, y una fila de hormigas que te dejaba hipnotizado de ver como se movian!! Las habitaciones Huelen mucho a humedad. La piscina estava lleno de xinos limpiandose los mocos dentro de ella, ASQUEROSO!!! la puerta del hotel se llena de agua cuando sube el rio y no puedes cruzar sin mojarte los pies!! La verdad que es muy triste y lamentable y no es barato!!! Hay de mucho menos presupuesto con mucha mejor estancia!!!

  

• Nacho N

  28 febrero 2019
  Excelente atencion al cliente

  Debido a un problema tuvimos que cancelar con menos de 24h de antelacion 4 habitaciones. El hotel no nos cobró nada entendiendo la situacion y empatizando con el cliente. Bravo. Sin duda han dado la imagen de hotel al que pertenecen

  

• 310vickit

  28 noviembre 2019
  Fair but extremely disappointing upon check out

  Lovely rooftop pool (although a LOT of chlorine). Rooms clean, however daily cleaning left a lot to be desired (used glasses never cleaned and ant colonies building up in the room). After staying for 3 weeks in a group of 40 people (who spent a lot of money whilst there) they were trying to charge 3 rooms 50,000 vnd each for accidentally breaking a glass in the room! Also several other discrepancies on room service bill - none that were handled professionally. Some rooms were extremely noisy at all hours of the night due to adjoining karaoke bars!

  

• squidbait43

  03 marzo 2020
  Terrible hotel go elsewhere

  The worst hotel I have ever stayed at. Dirty linen, floor and bathroom with cold showers. Location is too far out of the centre of Can Tho to walk for dinner each night. In the red light district, with 'massage parlours' all positioned on the same road. Men randomly wandering the hotel day and night as access is available through a lift that doesn't require a room key to access any floor in the hotel, with the 'spa' being questionable whether it is in fact a brothel. Emergency exits propped open with access to the streets. Not safe at all. Had money taken from suitcase with no apology from management at all, despite attempts to file a police report. I have travelled extensively and never experienced a hotel like this, highly recommend going somewhere else.

  

• krafiee1986

  15 febrero 2020
  Unclean and unsanitary - well below expected standards even for a 3 star!

  Ultimately a cheap but gives the impression of a luxurious stay but the standards are just not up to scratch. Where this experience is really let down is by the cleaning standards. Lobby smells of damp. The pool area isnt the cleanest either - removable cushions used for their wooden sun loungers are disgusting to be honest. Having said all that what really shocked us was when we made a complaint about the walls in the toilet - they were covered in stains - possibly excrement?! Anyway we were promised someone to come clean the room upon our return from dinner post check-in. On cue someone was sent up to our room upon return... she then proceeded to scrape the stains off the wall using a bottle top then rinsed the wall down using water from the toilet bowl!! No disinfectant, no spray, just toilet water! Most of the front of staff are friendly, helpful and try their best though!