Holiday Inn Springdale/Fayetteville

Comentarios destacados

• Gerard D

  06 noviembre 2019
  The staff is the star of the show!

  This is a great hotel. It reminded us of our stays at some of Disney's hotels. It's that impressive! There was an issue on check-in with the HVAC unit in the room. The desk associate, I think his name is Daviry, immediately called a service technician to investigate the problem. He was there within five minutes and very knowledgeable and had it fixed within minutes! While waiting for the room temperature to adjust, we went to get a bite to eat in their food court. Sonia was attending and was pleasant and could not be more professional. The food and drink was very good. With such service, I felt I needed to compliment these folks and spoke to the director of guest services, Mac Chandler, another pro and pleasure to deal with! Hope to see these folks again on a future trip!

  

• LDavidMarquet

  04 diciembre 2019
  Clean and convenient

  Hotel is conveniently located near a crossroads. Checkin was as efficient as Ive ever seen. Included continental breakfast a bonus (for IHG members) Room was spacious and clean. Room service knocking at 0751.

  

• TimFinKansas

  12 diciembre 2019
  Excellent Customer Experience

  I would like to give a personal shout out to the gentleman named VIKTOR at the front desk who checked me in....This was one of the best customer experiences Ive had! My room is perfect, (non solicited upgrade, always awesome) and the conversation was engaging. VIKTOR, thanks so much for the expert and professional experience...Good luck on your finals! This is an outstanding IHG Property~~5 stars Tim F. From Kansas

  

• Mike S

  04 julio 2020
  Surpasses all expectations

  We read the reviews posted before booking here so we figured the place would be nice. WOW were we wrong! Our expectations were not even close to what we experienced. Mac is awesome. The service we received was beyond anything we have ever experienced at a hotel/inn and we have stayed in many all across the country. Tiffany was very helpful when we had elderly and handicapped family members stop by for a visit. The room was perfect and very comfortable. We would recommend this place to everyone. We are looking forward to returning.

  

• eadurbin

  06 enero 2021
  Dirty

  We stayed here last week. The location was convenient and the staff was friendly, but our room had a cleanliness issue. There were minor things like dust on the refrigerator and dead bugs in the window track, but the truly gross part was the carpet. The carpets here need shampooed or replaced. My daughter ran across the floor and her feet were black.