Holiday Inn Rock Island - Quad Cities

Comentarios destacados

• MadridUK

  17 agosto 2017
  El resplandor

  El hotel en si no esta mal. EL personal es amable, es facil acceder a el y tiene acceso facil al puente sobre el Mississippi. Esta en la zona vieja de Rock Island y cerca de bares y el parque de Riverfront. Estupenda localizacion y parking gratuito en el centro, que mas se pueded pedir? Esta siendo renovado pero en la zona antigua parece sacado de los 70, con un pasillo, moqueta y papel pintado que parece decir "ven a jugar con nosotras...". Tambien es curioso que el ascensor te deje subir a las habitaciones sin usar la llave pero esta es necesaria para bajar a la planta baja. No esta indicado en ninguna parte y puedes sentirte como en el Hotel California... El servicio ha sido perfecto y el personal muy atento pero imagino que cuando acabe la actualizacion podre darle mas estrellas.

  

• Mask1000000001

  24 junio 2020
  No mask

  We checked in 6/23 at 6:30 PM. The woman at front desk was not wearing a mask. We asked her to put one on. She said she couldnt because manager had them locked up in safe. She also compared us to her child in that it is good to be exposed to viruses. We felt unsafe. Is this Holiday Inns standard procedure towards the virus?

  

• Ruppert B

  22 julio 2020
  Wonderful Place to Stay Downtown

  The room was small, though adequate, and quiet. Check in, though, was too long. They were booked solid for some sporting events and had one manager and a trainee to check people in. The couple in front of me waited 40 minutes to check in. I waited 30. Rooms were clean, as was the rest of the hotel I saw. They were quick to get me additional pillows. And free parking downtown!

  

• lbicknel

  10 agosto 2020
  Great front desk staff

  Due to emergency car trouble, we stayed here and were totally unprepared. We had no phone charger and our phones died. We were having a terrible time finding a rental car since it was late on a Saturday night. Ian was very friendly and empathetic to our situation and Dontea went above and beyond all expectations. She lent me her personal phone charger for a couple of hours, searched online to try to find us a rental car, and found us a cab when Lyft was not helpful. In a very difficult situation, it was so nice to have people that cared and helped us in real ways. The room was clean and nice, but its the people that make the difference. I would definitely stay here again. This hotel is lucky to have such great employees that truly care about their guests.

  

• trudyb749

  18 noviembre 2020
  Compliment for Ms. Dontaya, Front Desk

  Our flight crew arrived in the evening and left very early the next morning. Guess who was there to greet us and offer exceptional customer service both times! Ms. Dontaya!! What a lovely and very profesdional employee you have at your property! She coached us on how to order breakfast, made sure she gave us crefit for our stay, and was so very pleasant. I felt like I had known Dontaya all my life! Dontaya is a very reliable, hard-working professional and our entire crew wants to thank her for all the care she gave us! We vote unanimously that she be given a hefty raise! She is a cut above and you should be so proud to have her on the Front Line! Please thank her for us and let her know how much we appreciated her! FrightAttendant Trudy Baird EndeavorAir Stayed at your hotel Nov9th, 2020.