Holiday Inn Resort Changbaishan

Comentarios destacados

• jenncherngshia

  03 septiembre 2015
  Looked like a 4 stars resort but the service quality is probably between 2.5 or very marginally reach 3 stars

  When first check in, the lobby, and hotel surrounding all looked like 4 stars or even 5 stars resorts. But within one night stay, I soon realized it is a typical Chinese style holiday Inn, look reasonabl outside but poor service quality inside. Here are what I experienced within one day, Tap water is yellowish and no sign of not drinking water. No tower no drinking water provided in the Gym. The Gym is so small with only 3 pieces of equipment without any instruction. The dinner buffet priced was unreasonably high given the local living standard, it basically encourage you to dinner outside. Compared to very limited guests in the dinner, the breakfast was a disaster, very crowded, due to free breakfast? No one lead the seat, very poor breads and no butter knife. I have to use chopsticks to pick the watermelon.... In brief, below a 3 stars resort service quality

  

• Y4270GRchristophed

  20 febrero 2016
  Horrible, very bad experience ...

  I have been to this hotel 2 years ago, and it was a nice experience, so i decided to come again! That was really a mistake : i can feel that now the hotel in under local management and became a local hotel and not anymore an international brand hotel ... The quality of services is very poor with few staffs who can speak a bit english, the breakfast, in a big room with large round table with only local food is really a disaster !!! Really fully disappointed by this hotel, must avoid to come there !!!!

  

• Bajabob7

  17 septiembre 2016
  On the decline....

  All the big name western hotels are here, but the quality is not. Wanda the franchisee for all the hotels in this resort, has over played its hand once again. While the staff is well meaning, the hotels are not making money because of too many rooms and not enough guest, so services get cut and maintenance is deferred. They have literally turned off all the air conditioners in all the hotels to save money. Room temps are about 28c/84f with only a small window that opens and a small electric fan provided by the hotel to cool the room. This of course doesn't work when you close the blinds and the room temp goes up at night, making it hard to sleep. Over priced and underwhelmed.

  

• Tommyyam

  13 octubre 2016
  Excellent location , good service

  We stay at the Holiday Inn Suites hotel , which is very good location , right at the village beside the ski lift . The best hotel location in the village. We came right after the China national holiday which very few tourist but the hotel still maintains good service. Wifi is good , shower is good but you have to walk to holiday inn next door for breakfast and that's the only restaurant . But only takes 3 minutes walk and the suites provide kitchen , so expecting you to cook for yourself for long stay. Come between July and September, or December for ski. Room is excellent .

  

• Myra L

  08 octubre 2017
  Good service; variety of food buffet breakfast but......

  Location is good and front desk staff are helpful but don't think it's worth the brand "resort".....Can't disagree with an earlier comment on the room termp. Though it's September, to keep the room temp at 26oC was a bit hot indeed to us even at night that I got a "hot" flu, running nose and sneezing. We already tuned the control down to 15oC but the room temp was static at 25-27oC.