Holiday Inn Nottingham

Comentarios destacados

• steveb692020

  29 septiembre 2020
  Awful, awful, awful

  We were woken around 1.30am by loud banging and what sounded like people moving furniture across the floor in the room above us, it carried on for close to an hour. Went to reception to complain was stared at blankly and told that the complaint would be logged and we would get our money back because of the good night sleep guarantee. Well have heard nothing from Premier Inn, no refund, awful customer service. Will not be using them again!!!

  

• Univisit

  30 septiembre 2020
  Great place

  Great location at a great price. Clean and comfortable and friendly helpful staff. Ample free parking is very useful too. Evening meal at the Beefeater next door was excellent although breakfast was very slow. Weve stayed here before and will return as it suits us very well.

  

• joanskinner

  01 octubre 2020
  Night away

  Went to visit granddaughter in Nottingham hotel very clean and comfortable plenty of tea and coffee in room breakfast next morning was outstanding staff very helpful and Pleasant all restrictions were in place and being kept to

  

• LeeBee45

  07 octubre 2020
  Last minute trip

  Stayed here Monday evening. Greeted with a warm welcome from Laura on reception who was chatty and friendly.The room was ok could do with decorating as it looks very patchy same in the corridors, the bed was very comfy. I have stayed here afew times. Theres a restaurant next door and other places near by to eat at also a couple of supermarkets. Free parking is also available. Will be back again soon.

  

• Nibbs007

  07 octubre 2020
  Great staff, dreadful bed

  I'm not really sure what has happened to the Premier Inn over the last couple of years. They used to pride themselves on the quality of their beds (usually super comfy Hypnos beds) and one could always guarantee a great night's sleep. The last few Premier Inns I have been too seem to have abandoned the quality mattresses and as a result the "sleep guarantee" they still market themselves with no longer holds true. I stayed at this Premier Inn for a night. Very easy to find, loads of parking. The staff are very friendly and helpful (particularly Tracy on reception who was very good and went out of her way to help us). The room itself was clean, spacious and of decent size. The bathroom had a bath not just a shower which was nice. However the bed was awful. The frame itself was squeaky and kept waking us up everytime we moved. Unfortunately the mattress was even worse - lumpy and uncomfortable. We had a terrible night's sleep. It was even more galling to see the "sleep guarantee" posters plastered all over the hotel. I was very disappointed. Also the aircon did not function properly. There was a note on the aircon controller saying "this aircon will not cool the room". What's the point of it then?! Also in the room was a large old fashioned fan. Sadly our room was far too hot. Breakfast was nice though in the nearby Beefeater. So a message to Premier Management - PLEASE do something about the beds! Your beds were always so comfy. What has gone wrong?!