Holiday Inn Lansdale

Comentarios destacados

• 303frankg

  28 octubre 2019
  Excellent stay

  Rooms are clean, large and reasonably priced. Both Chiel and Tom were particularly welcoming, helpful and positive. This property also has a clean laundry area. Offers free , well lit parking and a nice bar/restaurant area. We would stay here again and appreciate the positive experience.

  

• Martina W

  16 noviembre 2019
  Staff not considerate of guests

  I stayed at this particular location last month and at that time I arrived around 9:00 pm ish. I was tired and wanted sleep. I was awakened rudely at 7:00 am by the housekeeping staff. I told them I was asleep and to come back. Not more that 40 minutes later they came back, knocking on my door. I opened it it and firmly told them I had until 11:00 until check out time and didnt appreciate them waking me early. I informed the manager while checking out I was not happy. They comped for part of my stay but it was very rude to wake guests that early. Not staying there again.

  

• Mick R

  19 noviembre 2019
  Dated and Dirty

  I came here for a five night stay in November. My room smelled like smoke. Also, when I opened the mini fridge, I found someone elses leftovers in there. I didnt trust the room was clean after that. I checked out after the first night. I should know better than to book Holiday Inn. Theyre rarely acceptable. The expresses usually are. Another odd problem with this hotel was that you need to go down 8 steps to get to the elevator to go up. Whats up with that?

  

• Curious91567

  12 enero 2020
  OPS Holiday PARTY 2019 in 2020,

  Last night marks yet another fabulous holiday party at The Holiday Inn. On the basis of the super positive experience I had last year I decided I decided to book my second party . This year was even better; the team never fails to exceed expectations Diane makes the party planning a seamless process. Being such an efficient, experienced event planner she does a phenomenal job, plus she's delightful to deal with. With John at the helm overseeing the event in realtime, you are free from worry. He is masterful as he directs his team to make sure they hit the mark on every detail. He's not a micromanager but a leader who treats his team with professionalism and respect. Which is clearly noted when you see the pride and fun the staff all seem to have getting the job done. John is a hard worker committed to making your event successful and stress- free. He's so solution based and is creative at coming up with an action plan to address any hiccup along the way. Let me preface the hiccups we're on our end not his but he still resolved the breakdowns. He's a charming, engaging,and a hell of a nice guy. The food was delicious and plentiful, and the salmon, the steak we're cooked to perfection. I'm a harsh critic on Italian food, but they did a stable job on the chicken parm, and the veggies were cooked to perfection. My guests loved the cookies and brownies, and we're thrilled they had enough to take some home. Paul and the rest of the team were so very cordial, helpful to the guests. The room was spacious, and we were able to play Team building games, enjoy our music, and mingle with comfort and ease. Shout out to our Bartender Cody; he kept the libations flowing. Thanks to all for your tireless efforts in making our Holiday party a successful but, more importantly, a A genuinely memorable evening. Thank you all so very much. My Team has been texting and calling all-day to say what a great time they had. Kudos to the entire team on a job is well done. You guys hit it out of the Park!

  

• Trooper516

  10 febrero 2020
  Bad experience

  We were in town for a local wrestling tournament, being up at 0500 hrs, and done close to 2000 hrs, made it a long day in a gym. Instead of risking driving 2 hours and tired, we decided to get a hotel for the night. We just wanted a hotel with a restaurant, and chose the HI. Upon checking in, David was friendly, we asked for a quiet room, and he placed us in A405. We were then told that the restaurant was open late. Once in the room, king size bed and pull out, I noticed there were no sheets or pillows for the pull out. So I picked up the phone to call, room phone was broken so we decided that when we walk to the restaurant we would inform David. He then told us that he would send up the sheets while we were eating and that he would note the room phone was broke. We entered the restaurant, but they appeared to only have 1 or 2 guys working, we sat in the seating area of the restaurant with no luck, so walked to the bar and stood there, nobody waited on us... We then decided to go to the Mexican restaurant down the road instead. Upon returning around 10 pm, still no sheets and a barking dog in the room next to us. After using my cell to call the hotel, David asked me if there were sheets in the closet... I told him no, already checked, he said he would send them up... Well then the barking dog... Holy crap can this get worse? I felt like a walking zombie, and was too lazy to call and try to change rooms... I was hoping the dog owners would be back and keep the dog quiet... We didn't know dogs were allowed in hotel, and we r dog lovers, but not barking dogs when I am paying money to get sleep... Sunday morning, woken by barking dog, go figure... I then went outside to look for the exact location of the dog... Room A403, of course right next door... Which wasn't a shock due to how loud he was... I then spoke with the housekeeping staff, as the dog barked and barked and told her of the noise, she made a comment that the dog is loud.... I couldn't wait to check out, absolutely the worst HI experience, maybe I should have asked prior to booking if they allowed dogs, but in the numerous stays in HI throughout many places, we travel a lot for wrestling... We never knew they allowed them. I told the lady upon checkout about the nightmare, she offered to add points to my acct... We then asked about the 25 dollar charge and was told it would be posted after checkout... That still isn't in out acct either... Stay elsewhere... We won't be back.