Holiday Inn Kenilworth-Warwick

Comentarios destacados

• JapanKaori

  26 septiembre 2018
  Good location but bad service

  El hotel nos cobró el día que hicimos la reserva sin comunicárnoslo. Dos dias olvidaron hacer la limpieza y cuando la hacían no limpiaban el polvo ni pasaban bien el aspirador . No lo recomiendo,está s

  

• The_Crofter

  09 agosto 2020
  Good Overnight Stay

  Stopped for one night early August. Hotel is in a great location at the head of the high street. Check in was clearly sign posted and every effort to control members of the public during Covid. Room was typical of the HC chain clean and fresh. Didnt take the breakfast as still not operating fully. Reception staff were great, welcoming and friendly. A big thank you to Kate for going the extra mile in helping me with a problem.

  

• Suzanne M

  16 agosto 2020
  Weekend Stay over

  I know these are strange times but standards really shouldnt lapse. Bedroom was small but adequate. Breakfast however was disappointing. No queuing system which meant we queued one end and people just walked in the other. Food not replenished, no sausage on first morning and no white bread and on second morning watered down apple juice and again no white bread. We suggested a one way system would be better to avoid queue jumping. It appeared that staff were happier wiping down tables rather than looking after customers needs. Very disappointing, wont be rushing back anytime soon.

  

• carfrustrated

  25 agosto 2020
  just a family visit

  Bad experience with paying: I'd booked & chose the pay in advance option so thought I'd paid. I live in town & was paying for the family. When they were leaving, they were told the bill was outstanding. My son said I was paying. They phoned me & said my card was refused. I gave them a 2nd card & that was also refused. In fact there was no problem with my 2 banks & the 2 cards. My son had to pay with his card. There was never any problem with my cards. The hotel system must have been faulty. Hotel was ok & good value. Breakfast not organised re covid safety. They were asked to choose a time but lots came all together.

  

• Extensivetraveller99

  27 septiembre 2020
  Clean by needs some TLC

  Visited one night, hotel from the outside looks nasty, however we were pleasantly surprised by the interior. Its was clean, good COVID practices were in place, however our bath panel was falling off and needed replacing. Staff were customer focused. Breakfast was under heat lamps.... couldnt even bend the bacon, but sausage was nice. Over all, for the price and a one night visit, I would be prepared to come back again.