Holiday Inn Kayseri - Duvenonu

Comentarios destacados

• paringui

  05 febrero 2018
  Excelente servicio del staff

  Estuvimos en septiembre del 2017, llegamos al hotel en auto. El personal del hotel se encarga de estacionar el auto. El servicio de este hotel es admirable, habiamos hecho una reserva a traves de Orbitz por error para junio, que no permitia cambios/ devoluciones, y no tuvieron problema en solucionarnos este inconveniente modificando el horario del check in. Con respecto al hotel esta nuevo, la blanqueria de inmejorable calidad. No pudimos disfrutar el desayuno porque nuestro vuelo partia a las 7 am, pero si cenamos en el hotel y tanto la comida como el postre fue excelente.

  

• yurid947

  11 enero 2021
  Terrible experience. Rude managment

  My comment was deleted and I have to re-post it again. Spent a week in this hotel in Jan. Hotel is just not ready to accommodate large amount of people. Ski room is tiny (4x4 meters), so I would say there is no ski room at all. Breakfast was not good (half board was pre-paid), you could easily get french fries for breakfast from yesterday dinner. Dinner was not eatable twice at least There was no water on 4 top flours from 16 to 17 and no hot water one more hour after that. There was no place to dry you wear after skiing (the only way was putting it outside your window, see pic) Air around the hotel was worse than in London tube, smell of coal was killing . You simply cant open window. Management was super rude and unprofessional. After cheating with bills (trying to add extra to the bills) they refused to provide signed bills. At the end theyve managed to do it but it took 2 days and their behavior was far from being polite They were even trying to charge some people nonexistent guests fee (200 lira) for someone who came as a guest to these people from other hotel. It was terrible experience, nothing close to usual Holiday Inn experience.

  

• OrestBl

  16 enero 2021
  Vacation for skiing

  Spent a week with the family for skiing. Enjoyed our stay here, room was clean and comfortable, staff was very friendly & helpful. Location is also very convenient. However if we talk about skiing the ski room is extremely small and no facility in the room to dry your clothes.

  

• G3397BEsergioc

  22 enero 2021
  Buen hotel, mejor restaurante.

  Es un buen hotel, en el que los empleados son cordiales. Las habitaciones muy limpias y cómodas. La cama tiene el colchón blando y las almohadas son pequeñas. Por el resto muy buena ducha, pero con el inconveniente que no reponen los albornoces si no se lo pides expresamente, aunque sea un servicio que ofertan en la reserva. Lo mejor el restaurante de la planta baja. Bigchefs. La comida expectscular, casi todo buenísimo, con una enorme variedad de platos y con un personal expectacular. En en especial Sergen y Arda, 2 camareros que se esfuerzan por entender al cliente extranjero e incluso por aprender su idioma. Una experienciauy positiva.

  

• diman2019

  22 enero 2021
  Great service!!!

  We were really surprised by the service and attitude in the Holiday Inn restaurant! The food was really tasty (we ordered all the different dishes for 11 persons and it was promptly supplied) If you go here please ask for service by Sergen because he is the best!!!