Holiday Inn Hotel & Suites Trinidad

Comentarios destacados

• delray222

  29 septiembre 2020
  Disappointed

  We had to stay in Trinidad at the last moment.I booked the Holiday in,and read their website regarding Covid-19.The checkin started out poorly,and I just felt uncomfortable.The woman who checked us in,while she had her mask on,was coughing,and after giving her my credit card,she was still coughing.The person next to her,didn't say a word,when I asked if she was sick.I would have left,if I didn't already checked in with my card.I feel like some hotels are not doing enough or nothing about Covid Our room didn't feel like any precautions were in place.I brought my own disinfectant wipes,just cleaned the remotes,doorknobs,etc.,myself.But why should I have to?Hotels are supposed to be going the extra mile,not less.It was just one night,but wish I didn't have to worry about what hotels are doing,or not doing.Their grab n go breakfast,was yogurt,an apple and water,cheap. Holiday Inn,step up !

  

• ShelleyR659

  25 octubre 2020
  Circuitous access but worth driving to it

  The route into the hotel is a bit confusing, but the room was recently renovated. It is a little farther from the interstate, so it is quiet. Good blackout shades and the renovation was well-done. There is a fridge/microwave and Keurig in the room. Big TV with satellite. Lots of space for belongings.

  

• SKLMT

  02 diciembre 2020
  Will definitely stay here again!

  We traveled through Trinidad (coming and going) within 9 days opting for 2 different hotels for future knowledge. Despite a couple of small details, this would be our choice for a future stay. Comparing the two hotels (the other had a better rating on this site), I would choose this hotel for the comfortable beds and genuinely nice room. Covid has ravaged all of the normal perks... room ready on time and complete attention to detail (food from prior visitor left in fridge), but I know the folks there are trying to do all that they can to maintain customer service. Staff seemed a bit stressed, and Im left wondering what management could to to help.

  

• califrost

  14 diciembre 2020
  Bad experience

  We are retired professional people, passing through on the way to AZ. One month after our Oct. 19 stay, the credit card bill arrived, showing an extra $50 charge. I called, and the desk clerk told me that a note in. the file stated that we had stolen two pillows! We have lived an honorable life, and were flat out offended. The clerk said she could do nothing, but would pass on our demand for the immediate return to the manager, who, each time we called "had just stepped out." The next day, I called to speak to the manager, not I. of course, but the clerk said our money would be refunded and confirmed by email that day. Never got an email or apology. AVOID!!!!!

  

• C5837JMjonathanl

  30 diciembre 2020
  Dont stay unless you like marijuana

  The hotel staff were polite and very helpful. However the location is next door to a very busy marijuana store and the odor is overwhelming. Everyone I walked by inside (not staff) reaped of marijuana to the point of being nasty. The odor filled the air constantly as if someone was blowing pot smoke into the HVAC system. I would not recommend staying here if you have any health issues or dont like smoke odors.