Holiday Inn Hotel & Suites Beckley

Comentarios destacados

• O2364DGsusans

  25 octubre 2020
  Weekend getaway

  Overall the hotel was good. Just a couple things....TV out of sync,not showing correct channels and didn't have a channel guide. The soap was terrible!! Fell apart after one use. Breakfast served in styrofoam containers and could hardly use the plastic fork to eat my eggs. Went to cracker barrel the second day for breakfast and ate on real plates. I guess you have to put up with certain things during this crazy pandemic. We need to move on though.

  

• Heather M

  08 noviembre 2020
  stop that was unplanned unfortunately

  We were planning on driving further but were stopped by an accident so I looked for a hotel that had a hot tub and pool (wanted to be able to relax after almost an hour in stopped traffic). Super disappointed that when we arrived the room was apparently almost $50 more expensive if you don't book it on the app so I had to go back into my phone to get the price that I saw in my car in stopped traffic. The room I wanted which was a suite was sold out as well as all king beds but when I went on the app it was showing available. I was told by two different employees that the app overbooks and that the room was not available but they were able to find me a king room. After I paid I found out the hot tub was broken with no plans of fixing it and the pool closes at 8pm and since it was after 7p I was too late to make a reservation to swim in it. There was no food available for breakfast and more important no coffee. There was a keurig in the room but you only get 1 packet of dry creamer and no stir stick in the package. The bed was not comfortable and the pillows were also not comfortable. They were king size and said soft and firm but they all felt the same and none were soft. The sheets and comforter however were super soft and felt very luxurious. They were the only bright part of this stay. I would recommend finding a different hotel at this location. In our 5 day stay (4 different hotels in the journey this was the most expensive and the only one that closed their pool before 10pm and the only place with no coffee or breakfast)

  

• Extraordinary285887

  17 enero 2021
  Nice location, not the cleanest

  The hotel could be great but our room was not clean. There was visible urine and hair on the toilet. That is a big no for us because its something that was very obvious. So we moved on to a different hotel.

  

• dsolove

  31 enero 2021
  Surprise Gem on Trip South

  My husband and I stopped in Beckley on our trip south to Florida for the winter. We normally drive much further south before stopping but needed to escape Ohio a day early to avoid major snow storm. This Holiday Inn has an indoor pool, on-site restaurant and bar and sitting area with fire place. And it has a big outdoor area and patio next to the restaurant and the pool which would be nice in summer. We ate dinner at the restaurant due to the weather and were pleasantly surprised. There is a limited menu but the food and wine was excellent. Best wings anywhere and house made potato chips called Pub Chips. Hubbie's burger was good and my grilled salmon was every bit as good as much higher end restaurants. Good large portions and good sides (rice and mixed veggies.) Theresa, our waitress was friendly and attentive. The food was fast, fresh and hot. Even the dessert brownie with ice cream was excellent. The made to order breakfast (replacing the buffet during Covid) was freshly made and gigantic portions-- omelet with mountain of fresh veggies and cheese and an order of French toast. The room was an A+ on the Covid cleanliness scale and as to everything else except an always-too-cold-or-too-hot-but-never-just-right heating system. The hotel's location would be perfect for a long summer weekend to enjoy the many adventures and attractions in the area. Good value at this property for sure!!

  

• 59peggyh

  04 marzo 2021
  Stay away!

  I am a platinum elite member with a HG. I had requested a room on the top floor facing the back of the property. I was given a room on the second floor overlooking the parking lot!Our room was extremely noisy. I could hear constant thumping from the room overhead. When I couldnt sleep because of this, I finally went out to lie on the couch in the living area of our suite. Who knew there would be so many people in the hallways at 3 AM? But I heard all of them! The website for this property clearly states that breakfast is complementary. This is not true! They charge seven dollars per person for breakfast. The only positives I can think of about this property is its close proximity to the highway and to restaurants. I would not recommend this property and I would definitely not stay another time!