Holiday Inn Express Topeka North

Comentarios destacados

• Dianeswh

  21 octubre 2020
  no breakfast as advertised

  When we checked into the hotel on Oct 19, 2020, the woman at the desk told us the hours for breakfast the next morning. But the next morning, it was a different clerk, who said, "We don't offer breakfast anymore due to COVID" even though there were signs in the breakfast area saying "wear masks and use plastic gloves to collect your breakfast". The website for the hotel still says "complimentary breakfast" on the website today (two days later). False advertising.

  

• 817peggyd

  29 noviembre 2020
  Believe the Reviews

  This was the worst Holiday Inn experience I have had. Terrible customer service, rooms and follow thru. I did contact both Holiday Inn and hotel direct about my experience and received reply from neither. YES, stay away.

  

• Maren B

  01 febrero 2021
  Great stay

  I stayed at this hotel from 1/29 to 1/31/2021. The desk staff were great, attractive rooms, good water pressure in the shower, and guests were spaced in what seemed every other room so there was no noise. The pillow cases are marked 'soft' and 'firm'. The pillows and bed were comfortable. Everything was clean and welcoming. There is a new Starbucks and an IHOP right beside the hotel, & a Walmart & a Dillon's grocery store in the next block. I read some negative reviews, but my experience was all positive.

  

• H6431FTmarkj

  02 febrero 2021
  Okay but needs work

  The hotel was okay. The rooms seem dated and the carpets are dirty. The bathroom sink barely ran water and the tub was stained. The heater/AC was blowing some kind of black stuff all over the bed. The bed was comfortable and the furniture was decent. When I arrived the heater/AC was not working and had to be reset. The room was left unlocked and the door was propped open.

  

• ksufan88

  25 febrero 2021
  Nice hotel but has more room noise than expected

  This hotel has convenient access off both US 24 and Topeka Avenue. Parking in front of the hotel is sparse, but there is plenty on the sides and behind the hotel with entrances on every side. The front desk staff were pleasant and professional during both check in and check out. We stayed in a King Suite which had plenty of seating, refrigerator, microwave and Keurig coffee. The bathroom had plenty of counter space and everything we needed except the wall-mounted hairdryer was missing. The bed was comfortable, but we could hear the voices of our neighbors and footsteps from the room above us. Unfortunately, the alarm clock went off at midnight even though we didnt use it so we assume Housekeeping must have turned it on while sanitizing it. The included breakfast was somewhat disappointing primarily due to Covid-19 changes. Other than coffee and tea, the food was all pre-packaged and located behind the front desk. The breakfast sandwiches were frozen and had to be removed from the packaging, wrapped in a paper towel and microwaved, but no paper towels are provided. The breakfast seating is currently not being used so we had to take our food back to the room to eat it.