Holiday Inn Express & Suites Victoria - Colwood

Comentarios destacados

• Luis F

  13 diciembre 2015
  Necesitan una mejor capacitación al personal

  Llegamos a las 23h00. El recepcionista que nos atendió era muy amable pero tenía un poco de problemas en el manejo del sistema de check in, tuvimos que esperar 20 minutos para ir a la habitación. El hotel se encuentra cerca de la Universidad Royal Roads. Cuenta con BB, parquedero privado y su infraestructura está bien mantenida.

  

• dianahernandezcol

  15 febrero 2017
  Holiday inn Colwood

  Nos hospedamos por 9 días en este hotel.Muy bueno,las habitaciones muy cómodas como todos los Holiday inn.Lo único aburridor fué que los desayunos eran casi iguales todos los días.nos cansamos de desayunar lo mismo,la verdad muy pocas opciones.pero de resto excelente todo.Vale la pena

  

• c0mpassi0nate

  02 julio 2020
  Not sure covid response bring own cleaner

  Writing a review feels weird since covid-19 has changed how the hotel industry can do business but with this in mind I will make a solid score referencing sanitization and service. Nothing is posted in rooms as it relates to covid. This should be so that people are clear of expectations. Small lotions are open. Toilet paper roll used. Elevator filthy. No wipe downs witnessed by staff. Only a few staff are friendly. Booked in 3 days prior to latest lift of travel restrictions they wanted to increase rates. Location close to family so worth the spot. Free parking. Pub closes by 9 pm. Breakfast not served but you can go pick up a brown bag with apple, muffin, granola bar. Coffee or tea in room sucks. Drop your garbage outside door along with towels. Oh the new world of travel. One more place to stay this trip will see how it compares to here.

  

• Sid J

  05 diciembre 2020
  Hidden Gem

  My friend booked this hotel as it was closest to the hospital. Even though I am very familiar with Victoria I was not aware of this hotel. What a lovely surprise! The staff are absolutely amazing - so friendly and helpful. The hotel is new and super clean. I like the work area with lots of plug ins. Nice amenities in the bathroom and I loved the little sleep kit. My only complaint was the very slow elevator. I was stuck waiting for it in he parking garage late at night, which was kind of spooky.

  

• DizzzyWhirled

  19 agosto 2020
  Really have to say 4.5 stars, because of ONE problem

  This place was about as close to perfect as you can get. It's a very convenient location for where we were going (2 blocks from family) - do note that it's a bit of a trek to downtown if that's your plan. Sparkling clean, well appointed, comfortable rooms with perfect working air conditioner, flat screen tv. etc. The staff were extremely friendly and helpful in all regards - and kept service up even during the weirdness that is Covid. We were able to use the pool, the laundry room, exercise room, get fresh towels and other things for our room, etc. Ample covered parking. With only one elevator, that was maybe not ideal - it was a bit slow up and down. My only real complaint was that the bed was NOT comfortable. I'm used to Holiday Inn beds being specatcular, but this king size dipped in the middle, so my husband and I felt like we were sleeping on an angle or rolling into the valley all night long. Just didn't have much support or spring to it - I was really sorry I hadn't booked a room with 2 beds - at least if it wasn't comfortable, we wouldn't have been adding to each other's misery ;-)