Holiday Inn Express & Suites Lakeland South

Comentarios destacados

• Ferdoc

  14 septiembre 2017
  Evacuados por el huracán

  Hola! Nos albergamos en este hotel escapándonos del huracán Irma. Estuvimos allí dos días previos y el día del paso del huracán. No tenemos más que palabras de agradecimiento y admiración por la atención y contención que tuvimos por parte de todo el grupo de empleados (José y equipo). Organización y profesionalismo! Y un grupo humano increíble! No nos olvidaremos nunca de esa experiencia! Gracias! Gracias! Y gracias!. Y desde ya el hotel y sus instalaciones de primera!! Recomendable desde todo punto de vista! Laura y Fernando de Argentina.

  

• benbrucemusic

  13 diciembre 2019
  IHG Left Us Stranded

  Save yourself a lot of trouble and NEVER book a room with Holiday Inn. We showed up to our reservation at this hotel only to be told that the reservation I made over the phone two weeks ago through IHG customer service wasnt transferred to the proper hotel location. I spent over an hour talking to IHG Corporate in the hotel lobby, ultimately to be told by an agent named Uzziah that IHG is neither able to transfer the reservation nor reimburse me because of the reservation type being non-refundable - even though the location issue was THEIR mistake. There was no reasoning with them, and Im severely disappointed that a company would leave anyone stranded with no options in their hotel lobby at 11:00pm at night. Stay away at all costs. Fun fact: IHG also owns Crowne Plaza, Staybridge Suites, Atwell Suites, Candlewood Suites, and InterContinental Hotels & Resorts amongst others. Seriously, there are so many other lodging options that will take better care of you and not leave you stranded. Apparently their phone reservations mean absolutely nothing. Stay with a brand that is more deserving of your business and trust. The two employees working at the front desk were very nice and tried to help. The entire situation was mishandled by IHGs phone customer service. Unfortunately, that has forever impacted my perception of the IHG brands. I just want to save everyone from having to experience the chaos that ensued due to their mishandling. It just wasnt right.

  

• dneumann

  22 diciembre 2019
  Great place for a great price

  We stayed at the Holiday Inn Express South for three nights and had a great experience. The rooms are large, spotless, and freshly redecorated and furnished. The staff bends over backward to be available and pleasant. The free breakfast is above average (though it needed some oranges to add to the apples and bananas - it's Florida!), especially the amazing cinnamon rolls. There is a 24 hour exercise room and heated outdoor pool. It is centrally located - 12 minutes from Circle B Bar Reserve park, 5 minutes from the enormous Common Ground playground, 10 minutes from the Town Center mall area and cinemas, within walking distance of restaurants, groceries, and drugstores. Best of all, the price is very very reasonable.

  

• gsheinze

  11 febrero 2020
  Really great hotel!

  My husband and I are visiting our daughter and son-in-law for the first time in Lakeland and really love this hotel. Its modern, clean, and convenient to the local Walmart which takes 4 minutes to walk to. The coffee downstairs is hot and available all day and the housekeeping staff is impeccable. They even went the extra mile to make our Kleenex look like a flower! We will never stay at a different hotel while visiting Lakeland again. Perfection! Oh, and the Cheddars restaurant in front of the hotel is another added bonus!

  

• 731scottt

  14 abril 2020
  Trip Shortened because of Cost

  The facility and rooms are nice. My room was freshly updated, very clean, with some nice design touches and large TV. The free breakfast was pretty average, though the fresh made cinnamon rolls were nice. Breakfast hours were shorter than most. The front desk was nice and helpful where they could be. My biggest issue was that I needed to add several days onto a week long stay and the cost was ridiculous. The hotel was only 50% full at most. The parking lot was only about 25% full. I was trying to add 2 mid-week days, a Tues and Weds evening and they tried to charge me almost $100 more per night than I was already paying. No amount of calls to the front desk or to the Holiday Inn call center could get them to bring the price down. So I had to back up and leave to another hotel. Seems like very poor pricing strategy and completely ruined my opinion of Holiday Inn, which had been good up to that point.