Holiday Inn Express Pensacola Downtown

Comentarios destacados

• 389tammym

  11 noviembre 2020
  Great location

  Ive stayed here a couple of times. Comfortable, clean, quiet rooms. Great location. Large parking area. Nice outside seating with fire feature. Plenty of nice restaurants within walking distance. Staff is super nice and helpful. Breakfast provided. They book up quickly.

  

• Stay67494196554

  03 diciembre 2020
  Best Hotel an staff ever

  Traveled here for work and staff was great, Jeless and Jordan at front desk always went above and beyond to satisfy our needs. Always staying here when I'm in town The rooms were clean and comfortable, and the hotel Manager was very nice.

  

• MarkL3322

  18 diciembre 2020
  Simply the worst

  This hotel I only a few years old and it the filthiest one Ive stayed in in a long time. My room smelled like a cat had lived in it for two weeks without a litter box. Both the chair and couch were very stained to the point we only sat on the bed. The shower had both Black Mold & Red Mold, see the pictures. Its a real shame. Oh, Parking, what a joke. They were replacing the roof so the roofers had the parking lot covered up. We had to park two blocks away.

  

• Intellsource

  06 enero 2021
  DISGUSTING, Bio-Hazard

  The toilet squirted water out of the bowl when I flushed and it hit my leg. I thought it may have been my imagination so I stood to the side and flushed again. Not my imagination. The water shot a good 3 feet and hit the wall beside the shower. I assumed it was some mechanical malfunction or maybe a cracked bowl so I looked inside. Big mistake! The rim was clogged with....lets just say it was nasty. I had a manager come by the room to see the unbelievably disgusting reality. Like many managers of today, she thanked me for pointing it out and said that she would have housekeeping take care of it..... and then, silence. "Not even close," I said. That "crap" sprayed on my leg! I will expect a full refund. I had been there two nights. When I checked out, the hostess offered a refund for one night. If you or I were that manager, what would we do to show that we understand our accountability for such a disaster and how detrimental to our business it could be to have that ugly truth about our Hotel get out on line. Not near the effort that I would have made to compensate for such a disastrous customer experience. How difficult is it to keep a toilet clean? Makes you wonder about the beds and the towels, doesn't it?

  

• D2985XAbretth

  03 marzo 2021
  Dont care about clients.

  Stayed here for two months. They only clean the rooms when you complain . You have to get your own towels. Take out your own trash . This place is filthy. It was close to our job is the only reason we stayed. If your going for a vacation stay elsewhere!