Holiday Inn Express Hotel & Suites Boston-Marlboro

Comentarios destacados

• Thomas H

  21 agosto 2019
  Renovated

  This is an excellent stopping point. The establishment appears to have been recently renovated with a Scandinavian modern decor. It looks and is clean. The bed was soft and comfy and the staff extremely accommodating. I had a problem with the A/C and Bob from the front desk came up right away to do his magic (I hadn't given the unit time to react to the sensors). He also provided a card with which I could get cheaper gas across the street at BJ's. I highly recommend this HIE..

  

• MichaelB480

  24 septiembre 2019
  Unusual check in

  I felt it was incredibly odd that I was asked to wait while the clerk on duty finished a text message. She then proceeded to babble endlessly. The night Clerk showed up and she told him that he would have to finish duties for her. She made it clear that she had other things she wanted to do. I felt this was very unprofessional and did not appreciate being exposed to her unusual ways. The room appeared to be clean, comfortable but the check in process left me with a bad impression.

  

• Donna_m_k_d

  25 septiembre 2019
  Great Value

  Our room was a very nice large, clean modern room. Beds are very comfortable. The staff were very helpful and friendly. Great breakfast, lots of choices. Would definitely go back to stay if I was in the area and recommend to others as well.

  

• knitmom81

  28 septiembre 2019
  nice and new

  This was a nice place to stay. It's fairly new. People were nice. It's always nice to have the free breakfast. I would stay here again! We stayed one night as we helped our daughter move from one house to another within the area.

  

• ChristineMarieMcD

  21 octubre 2019
  Over charged

  Stayed here for one night for a girls trip. I pre booked and paid for 2 rooms. Upon check in the woman working the desk didnt seem to know what she was doing. I showed her multiple times my receipt and confirmation number from booking.com. She said I was all set and gave me our room keys. I encountered her again upon check out. She kept saying I had a balance and then said I was all set and she would call booking.com. Well today I check my statement and I was charged MULTIPLE times. 3 times at 160 another at 640 and another at 1280!! This is all in addition to what I paid a month ago for 2 rooms. I called and the woman working said a manager would call me back. I waited and called back an hour later and she told me it was all set and the manager was out and that the manager would call me back. The charges are still showing on my account and I still havent received a call back from the manager. Will be reporting to BBB absolutely ridiculous.