Holiday Inn Cleveland Clinic

Comentarios destacados

• Condimento

  05 mayo 2017
  Muy buen hotel, pésima limpieza

  Me registré con mi hija el lunes 1 de mayo. La atención en el counter muy amable y ágil; la habitación cómoda al igual que las camas. El problema es que no limpian la habitación ni el baño, tuve que enviar un correo la tercera noche para que lo hicieran y al día siguiente (seguramente les molestó mi reclamo) arreglaron a medias la habitación sin aspirar, sin cambiar sábanas y NO limpiaron el baño; apenas pusieron dos toallas y no pusieron jabón ni shampoo. Me iré muy decepcionado.

  

• BIBIJANETH

  09 mayo 2019
  Pésimo

  Mala experiencia. Yo no entiendo cómo se puede ofrecer este hotel a pacientes y familiares de pcientes: no hacen aseo, las sábanas no se cambian de un huésped a otro, no tienden las camas, las habitaciones huelen mal. Realmente muy mala atención. El personal no colabora ni ayuda en nada al huésped.

  

• chevelle68468

  24 febrero 2021
  Holiday inn cleveland clinic

  My family was treated exceptionally great by Kevin Anderson General Mgr. during a heartbreaking time in our life with him not even knowing at first what we were going through and his friendliness helped us cope, also the bellman Rachid went above and beyond to help us during multiple stays and his upbeat happy personality was greatly appreciated and needed , these two men are greatly appreciated and this shows be nice to others because you dont know what that person may be going thru in life.

  

• 290janiet

  12 marzo 2021
  A Fantastic Month at The Holiday Inn Cleveland Clinic

  My husband and I just finished a month long stay at this Holiday Inn and the entire staff exceeded all of our expectations! We were in town for Cleveland Clinic medical procedures. Our initial stay was scheduled to be just 15 nights but stretched to 30. In that time, while my husband was in the hospital, I was treated like a family member by the entire staff. The front desk team - Van, David, Tony and others - fulfilled my every need and daily inquired as to my husband's condition. Other family members joined me during the stay and were welcomed just as warmly. The housekeeping staff, under strict Covid protocols, did an amazing job and kept our room clean, supplies restocked and trash collected. Thank you, Earlean! My family and I frequently ate breakfast at Cafe Moce and all the staff greeted us with smiles, friendliness and a genuine interest in our wellbeing. And thanks for always remembering the hot sauce for my spinach egg wrap! There are other hotels near the Clinic, all of which we've stayed at, but after this experience, we will ALWAYS come back to the Holiday Inn. Stay here - you will be glad you did! Thanks again to the staff and all the best to each of you! JT - Room 911

  

• A1215IKsandram

  26 febrero 2021
  Holiday Inn Cleveland Clinic/Medical Stay

  I cannot express how much we appreciate and admire Kevin Anderson General Manager, how kind, thoughtful, warm and inviting he has been for all of our many stays during this heartbreaking time in our life. We are here for cancer treatment for my mother. Mr. Anderson has gone above and beyond in every way as has Doorman Rachid, and the entire staff From the front desk, housekeeping, the Cafe staff, and the Cleveland Clinic Shuttle drivers and valets. Everyone has made this time easier and a happier, more comfortable time. On top of all of this the hotel is extremely clean and ran efficiently. Never have I ever experienced such a warm wonderful welcome and stay at a hotel. Everyone here has touched my heart and I will forever be grateful, and remember this experience. This hotel is a must if you do need to stay in Cleveland Ohio. Thank you again Mr. Anderson and your wonderful team