Holiday Inn Cincinnati - Riverfront

Comentarios destacados

• Gustavo G

  14 mayo 2014
  Magnífico servicio

  Me alojé en este hotel durante el fin de semana de la maratón "Flying Pig". El personal es muy amable; todos sin excepción me brindaron una sonrisa mientras me saludaban. Al gerente Gus Krimm se le ve por todos lados, en constante supervisión. Habitación confortable en un hotel muy limpio; el desayuno es aceptable. Puede ir a pie a los estadios (+/- 25 minutos), que es donde comienza y termina la maratón, o bien puede tomar el Southbound Shuttle por un dólar. Alimentos para desayuno previo al maratón bien dispuestos. Quedé muy satisfecho de mi estancia.

  

• justtus6

  13 marzo 2020
  Bed Sheets not changed - Dirty socks in sheets!

  Ill start by saying, restaurant staff was fabulous. Friendly, polite and were cleaning everything, second, I was exhausted after a 9 hour drive. I got to the room and just needed sleep. I got in bed and my foot touched something. A pair of dirty socks! They had not changed the bed sheets from prior customer! I called housekeeping and they did come and change. I told front desk I wanted the manager to know because they have a hospitality guarantee posted in the bathroom. I also filed a complaint a few days later with the general Holiday Inn number. No apology two weeks later! I paid for this disgusting experience!! Amid Coronavirus concerns, if those socks were not there I would not have known and would have slept in sheets that someone else slept in. Think about that.I would not have know. And neither would you. What else wasnt cleaned in that room? Inexcusable.

  

• debrar67

  01 octubre 2020
  Thanks Jacob

  Traveling through Ohio, We enjoyed our overnight stay here. The staff was very friendly and helpful. Thanks Jacob. Our room was spacious and clean. Bed and Pillows provided for a good night rest. An older hotel but we felt comfortable in these COVID times. Walked across street for dinner to Pizza Sports Bar were we enjoyed sone cold beer and hot fresh hoagies

  

• 1991KEB

  20 diciembre 2020
  No Manners

  We arrived about 6:00pm and the front door was locked. We rang the buzzer several times. Looking in the window there were people eating by the fireplace. We knocked and knocked finally a gentleman opened the door and said they were eating. It still took some time for the desk clerk to check us in. As IHG members we had requested certain rooms but this was Not to be. The clerk that evening let us know we were interrupting her, checked us in, and went back to eating. We were staying four days and had questions but waited until the day shift was on to ask. We had no service we found clean towels in the eating area and coffee pods so we could have some in our room. We emptied our own trash and when I asked for service was told there wasn't any. This is a riverfront hotel which was why we chose it but was told we could not have a room facing the river. Now the room itself had a wonderful bathroom, that's all I have good to stay about this stay. I generally get great service and nice clean rooms at IHG establishments, I guess that is over now as will be our staying at them.

  

• Linda S

  19 febrero 2021
  Way below standards

  We checked in at 6 pm. We are world Spire Elite. Having been with their loyalty program for two decades, Ive never experienced anything like this. I asked the desk clerk about Spire Elite. She gave me a blank look and said, what, do you you want another room? I gently reminded her that usually we are offered a gift or points. She said, oh, I guess I can give you points. At no point did she say thank you for loyalty or any such thing. Our room on third floor was reeking of smoke. Since its a nonsmoking hotel and they are supposed to be doing Covid style cleaning, we were shocked. We were given another room..327. Frankly, it had a stale smoke smell, but we were done. The sheets were comfortable, but the bed had a thin white comforter..not well insulated and no blankets either on the bed or in the closet. Good thing we had some in our car for single digit nights. Of course Covid shut down the restaurant; only restaurants within a couple blocks in snow were fast food. Spend a few dollars more and stay elsewhere!