Holiday Inn Bensalem-Philadelphia Area

Comentarios destacados

• perika99

  13 diciembre 2016
  Buen hotel de negocios

  Sencillo y con las comodidades básicas. Wifi gratuito, desayuno normal con opciones de café to go. Cuenta con Gym y amenities regulares. Sirve perfecto para alojarse cuando se va de trabajo. Atención amable, habitaciones limpias y cómodas.

  

• Soniacastillo25

  06 junio 2017
  Céntrico y rodeado de lugares de esparcimiento.

  Buen hotel, personal amable, habitaciones cómodas, el lugar luce limpio en general. Tienen parqueo y es un hotel bastante céntrico y rodeado de lugares de esparcimiento, restaurantes y casino. Recomendado.

  

• sarahjT2275BA

  18 octubre 2020
  Wedding disaster

  We stayed at this hotel for a wedding and I dont recommend for anyone to stay here. The entire building smelt like weed, the wedding was at 4PM and the room wasnt scheduled to be ready till 3. The shuttles were late getting to the wedding and the shuttles never came in the evening. There was another wedding party there and said their shuttles did not come either. When we asked management about this they said it was not there problem???? Yet we paid for the shuttles in the price of our wedding party rooms???? Dont recommend.

  

• rara1305

  02 enero 2021
  Customer service

  have been staying a at this property a few times now and I love the service. Lynn is top notch - always a smile and something nice to say. Derrick is the one I met on the phone - a very professional person whom I had the pleasure of meeting - happy new year. I will. Be back. So many people - cant please then all- these are essential workers doing their best- show a little respect and kindness instead of being so demanding - Thank these hard working employees

  

• TforTravel83

  05 noviembre 2020
  BED BUGS! DO NOT STAY HERE!

  I stayed here on Halloween night. The hotel staff weren't friendly at all. The towel hook on the bathroom door was broken but other than that the room seemed clean enough so I didn't fuss about it. The next day I woke up to bites all over one side of my upper body..my neck, my face and multiple bites on my hand. I didn't notice all of them until I got home which then I threw all of my clothes in the washer and threw away my luggage to avoid infestation in my home. I contacted the hotel that same evening and after explaining that I thought they may have bed bugs they put me on hold with no explanation, no comment on my situation, and left me on hold for 10 minutes. They must have thought that I hung up after a while because suddenly I heard the staff talking and complaining about their jobs and how they don't get paid enough. I hung up after I realized they didn't know I could hear them and called back. I was immediately placed on hold again. I decided to call the next day and speak with the manager. I left several messages for the manager, they never called me back. I was forced to call the corporate office and file my complaint with them. They said they were going to investigate and get me compensated. I never heard back from the hotel. I called the corporate office back today to follow up on my complaint and they said that the manager told them he attempted to call me but couldn't get through. That's a lie! The point is..this place should get shut down and most importantly DO NOT STAY HERE!