Holiday Inn Beaumont-Plaza I-10 & Walden

Comentarios destacados

• JuaniRuve

  12 diciembre 2013
  Solo para dormir

  Aunque la habitacion estaba muy bien, comoda, amplia y limpia. el hotel es terriblemente ruidoso, con un atrio muy amplio.Y unca cascada noventosa que ya deberian eliminar. Como siempre muy llena de grupos de jovenes, lo cual lo hace muy ruidoso y hasta un poco peligroso. Solo apra dormir y no volver mas.

  

• Fernandovz22

  23 enero 2017
  Hotel descuidado, falta mejorar la infraestructura

  El hotel en general necesita una refracción, se nota el paso del tiempo. Las habitaciones son amplias pero igual necesitan modernizarse, el comedor es cumplidor pero nada más, el personal amable. Me gustó el bar, sencillo y acogedor. Lo más feo del hotel es el ruido que hace la caida de agua que se encuentra en el medio del hotel, más que una atracción es algo perturbante, lo deberían remover. Volvería? Si, buena relación precio/calidad. Consejo; Habitaciones sobre el piso 4, menos ruido.

  

• 868derekb

  29 octubre 2020
  AVOID at all costs!

  Guest room was disgusting. Walls Dirty, Surfaces Dirty, Sink had not been cleaned. Floor looked like it hadn't been swept in weeks. Found several coins (change) from a prior guest just laying in the floor. White residue/build up on the front of the Furniture that is under the TV in seating/living room area lord only knows what that is, 5 GALLON Bright Orange Home Depot Bucket under my sink!?!?! Seriously?? ? Shower head completely horrifying, mold - rust - grime! Tub Dirty. Floor had stains along with the walls. Bathroom vent had caked up link all over it - looked like the trap of a clothes dryer. A/C would barely function - cover missing off the thermostat with batteries exposed. Windows so nasty you could barely see out them. Fountains turned off in the lobby - mold, grime, and dirt all over the fountains. Ice machines all with notes on them that state all ice machines are down, please see front desk? You go downstairs to get your ice out of an old ice cream cooler! Brought my concerns up to the front desk upon checkout, but she could care less. Said she would let housekeeping know. Asked for the manager she said he/she was not there. Would not take my info or anything - just wanted rid of me. Never have i ever spend a night in a hotel this disgusting!

  

• bigb439

  05 febrero 2021
  Bed bugs

  I stayed here 3 weeks for work and after a few days, I noticed itchy bite marks. I contacted the front desk and they sent an exterminator in and he said it was bed bugs. They gave another rm and they ran my clothes in a dryer. They then slid a $25.00 gift card under my door with a note that basically said we're sorry. I had a total of 25+ bite marks. The photos are just a few of the bite marks...

  

• momklaus

  09 marzo 2021
  I would pass if you want a quiet place to sleep

  Our first visit to this hotel. We are doing tournament baseball on the weekends. I wanted to try a different hotel to stay at. On arrival ((9pm) hotel looks nice and I was very happy with my decision to try a new place. While checking in (it was so loud) at least 40 kids running around screaming, playing chase. Obviously another baseball team was staying there too. The hotel is atrium-style with a little bar area, some lobby seating and a breakfast/flex space. The design of the building allows sound to funnel up toward guest rooms and our door to suite 620 wasn't weather-stripped or sealed well, so we heard so much noise, especially from all the people in the lobby downstairs. There was a party going on next door. They were playing loud music, yelling at each other. We had two tired boys ready to go to bed. I went down to ask if the neighbor could be called to turn down the music. Went back to room. Music got louder. We could smell weed. My daughter went down to ask for us to move rooms. We got a new room. Moved to 1st floor. Only for the lobby to be so loud with kids and music playing until after 12pm. Luckily the boys could sleep on the inside room with a fan noise on phone to drown out the noise with the inner door shut. I slept on the fold out couch. Mattress was very uncomfortable. Noise and light coming in around the door because there is no stripping on it. Our room was next to the employee service area, where the cleaning crew collected carts and supplies and greeted one another, so we had the noise of that to contend with..... All night long. The bedroom area was quiet as long as the door to the outer room was shut. The room has an attractive appearance. Laminate floors. Both rooms had flat screen tv, little kitchenette with fridge and microwave, and coffee maker. There was a desk, a couple of ottomans and a chair. If it wasn't for the noise, it would have been a nice place to stay. I wish I would have tried harder to find another hotel to go to. Lesson learned. Next time! I am so disappointed. I actually prefer one of the low budget Beaumont hotels compared to this one. Next weekend we are already booked. I know from experience we will have a quiet place to sleep in comfort. A few suggestions to management if you have a lot complaints: 1. Put plexiglass over the railing to help drown the noise for your guest. I can't imagine that hotel is ever quiet for people actually trying to sleep. 2. The sofa-sleeper mattress is terrible. Need to get better quality, and better blankets to use. 3. There were no hooks or rods on which to hang towels in the bathroom. 4. Management should not allow kids to run around the hotel like crazy people playing chase and being destructive. We complained several times. Hoping they would cut it off so we could get some sleep. They said they would try, but hello!!! Your the boss. Get control of your business. Make parents be accountable for their kids. I'm sure the video if you have one from the night of March 6, 2021 would be a great training tool of what not to do in a professional business. It looked like an out of control day care.