Holiday Inn Asheville - Biltmore West

Comentarios destacados

• GQuintero

  05 junio 2016
  Buena ubicación

  Excelente ubicación junto A la autopista 40. Muchos lugares donde comer en la cercanía. Hotel con buen estacionamiento y algo increíble, desayunos los domingos hasta las 11 am!! Lo recomiendo. Habitaciones limpias y muy acogedoras.

  

• LaureeontheAir

  29 septiembre 2020
  Thank you!

  After driving from far west suburbs of Chicago in horrific weather, I found myself at the door of this Holiday Inn at 3 am. I was (I am disabled with 4 month old in training service dog ) completely exhausted and could barely get out of my vehicle. I was 2 hours from my sons at this pointy and yet could barely move after almost 17 hours in the car! To the rescue came the Security Team (Jay and AJ) to my rescue! In pouring horrific thunderstorms, Jay took the pup running around the building (I had NO idea how I was going to accomplish this!) to do her business while AJ secured me and my belongings and with the help of the young lady (cannot remember her name - so sorry!) got me checked in to my room and all belongings there as well - with Jay bringing me pup to my room! I am a retired flight medic who now is an on- air personality in radio and in all of the places I have stayed have NEVER been shown this empathy and kindness! I cannot thank the staff enough as in the morning, the ladies were in the hall and when I opened the door was asked if I needed assistance or breakfast! Holiday Inn West, you have won my heart and my thanks! You are all wonderful and should be praised! All of my best! Laurie and Cleopatra

  

• toothfairy0904

  23 octubre 2020
  Beautiful hotel!

  Our family enjoyed our stay! The lobby was very open/spacious, clean, and fairly well maintained. One time the elevator was quite wet and slippery. Our shower handle was missing a screw, so the whole handle would fall off easily. We did notify someone at the front desk.The pool was fun because its indoor/outdoor (connected) and theres a hot tub. The bottom of the pool didnt look the cleanest, but it was still a fun swim. Our room was neat and clean. There was even a note notifying us of when construction/remodeling was starting/ending each day. The hotel did have sanitizer in the elevator and one spot by the front desk, but it wouldve been nice to have some near the front doors, exercise room (especially after sweat!), and a wipe station/sanitizer area near the luggage carts... especially after doors were open/closed manually during covid times. It definitely was a convenient location and worked out great getting to downtown Asheville. Would recommend this hotel.

  

• cpriano87

  07 noviembre 2020
  Tissue Paper Walls

  Does your idea of the perfection vacation include hearing your neighbors conversation from across the hall echoing into your room? Then this is the place for you! TV interference on every channel, no drinks in vending machines, but the front desk said we could take a 5 minute walk to the gas station (!) The tub didnt work, dog fights at midnight and waking us up early in the morning! Need I say more?

  

• williamtraveler9

  17 febrero 2021
  Great Stay

  Lobby was impressive and well-kept, and our room looked updated and clean. We really enjoyed the bar, we happened to be there during some snow and it was the perfect spot. Food & beers were super tasty and overall great service. 10 minutes to downtown, can't beat it. Thanks for the great stay, we'll be back!