Hilton Suites Ocean City Oceanfront

Comentarios destacados

• Andres M

  01 septiembre 2015
  excelente lugar para un paseo familiar

  su gran diversidad en la gente q lo visita lo hace un lugar muy bueno para conocer gente del mundo ...muy bn hotel ...su playa no privada pero si muy limpia. la atencion del personal es muy buena, se recomienda.

  

• Sulta89

  06 septiembre 2017
  Excelente lugar

  Excelente hotel con vista al mar! Las habitaciones muy grandes y limpias. La atención del lugar excelente! La playa no es privada, el precio de la sombrilla era de 20 usd. Volvería sin lugar a dudas!!

  

• Tracey T

  26 febrero 2021
  Anything but a quiet getaway.

  So after reading the smoke blowing responses from this Boz person from the Hilton I had to write a review. After trying to be conned before even arriving to join their vacation club now after staying it will be a very clear No. Ok so the hotel is dated, beds were hard and after driving 3 1/2 hours you just want a nice bed in a peaceful oceanfront room. That's what you pay for right? Well we had none of that. At 3am we had someone slamming on our ceiling and bed wall. This went on til 6:15! At 3:45 am some woman was screaming at someone. 3 phone calls to front desk where a kid says he stood in the hallway and didnt hear anything. Well if it's in the bedroom your not going to or on a floor above us. At 5 am I called Dunes after my husband got off the phone for the 3rd time and booked a room to get out. I had to call the manager, if your a 4 star hotel your calling the guest! All the responses from the Boz person is the same spiel I got after corporate forwarded my survey. Well I guess what I heard from one of our favorite local restaurants is true. That a lot of hotels are having issues with their managers. Honestly I could live with the paint peeling on the bathroom ceiling but the attitude from management is a joke. Guess they haven't learned that there is alot of competition in Ocean City and they are at the bottom when it comes to customer service. We have stayed at the Hyatt as soon as we got to our room and had dogs barking on either side they moved us. Why cant Hilton do the same thing? Have you not realized that with social media were going to tell the truth when you very clearly show that your customers dont matter. Honestly I cancelled the second night of our stay and went to Dunes Manor and got what I should have had at the Hilton. I'm sure Boz will post the standard so sorry you had issues with your stay and we hope you return and will take your recommendations blah blah blah. Steer clear!!!!

  

• angelambudd

  02 marzo 2021
  First stay and coming back in May

  We enjoyed our get-a-way here. Its not a luxury resort but the rooms and view have that feel. There is a nice bar and restaurant in the hotel which we enjoyed. Safety measures throughout. The rooms are generally nice and clean. The kitchen area is outdated and appliances need to be updated. Pool was beautiful, has a drink window to the bar and was large. A small game room was a nice surprise for my kids. The best part is the proximity to the ocean and easy access to the beach. I also liked that there was free parking and if you use the Hilton app for its digital key, you can go straight to your room from the parking level without any interaction with anyone. We will return before the summer rates skyrocket.

  

• 852tew

  08 marzo 2021
  Quarantine Birthday getaway

  Due to a continued Pandemic, Plans changed to a local getaway. Front desk staff were polite and personable. Our suite was very spacious. There could be some upgrades done, being this is a "4 star" property. There definitely needs to be additional bars added into the Jacuzzi room being the instep in and out is extremely deep. The rain showerhead was a nice feature but a hand held head should be added as well.