Hilton Royale Palms Condominiums

Comentarios destacados

• NCIslandgirl

  25 agosto 2007
  ¡Me encantó!

  Nos alojamos un fin de semana largo en un precioso apartamento de dos habitaciones. Muy amplio, bien decorado y muy cómodo. La cama más cómoda en la que he dormido. Recomendaría este complejo a todo el mundo. El único inconveniente es el procedimiento para registrarse en el hotel, esperar la cola por el ascensor en las horas punta y que se quedaron sin toallas de piscina unas cuantas veces.

  

• Roxane A

  13 octubre 2020
  Wonderful Trip

  Really enjoyed my vacation at this resort. Had room 1603 which had the wrap around balcony that connects to the 2nd bedroom also. Had an oceanview unit which had a view of the ocean & the city. Condo was very nice & spacious, but sofa is a little worn in living area & needs to be changed, bedding did not fit the decor of the room, housekeeping needs to pay more attention to details, doorbell did not work. Overall I had a wonderful time & will choose unit 1603 again, because I really enjoyed the condo.

  

• barnesa39

  18 octubre 2020
  Wonderful Stay

  We have traveled here for a weekend getaway and to celebrate our late anniversary. Upon arrival, we were greeted very kindly, check in was fast and everybody was socially distant and also wearing masks. The 2 bedroom was so spacious, it can fit a family of 6. We enjoyed the beach as well as the restaurant. Staff was very courteous and friendly. They didn't mind helping when they can. Everything is kept clean and sanitized. I will definitely stay here again!

  

• soooma

  02 enero 2021
  Worst Hilton stay of our lives! And were DIAMOND members

  Tempted by nice ocean view? Thanks twice Have never been more cheated, disrespected and annoyed by any facility more than this Hilton and Royal Palms Barring Mark who was a very genuine rep who swapped our room to a real Non smoking, after midnight They promised to right the wing and amongst many promises that never came to pass was compensating for the inconvenience of reeking of smoke room, by not charging for the first night just the second! Its a very long story, But TOMMY their manager should do many things in life, being a Hilton rep, let alone manager shouldnt be one of them! Rude, careless, non emphatic, poker face, not looking you in they eye, reveling in your agony and pain, gloating when he sees a client is really suffering and almost tortured With 3 kids one of them sleeping on my shoulder and a wife we had to swap rooms with our PJs on 12:10am !!! Because of how the room was smelling like weed and smoke!!! Because if our nearby connected room with a door! I have never hated a Hilton facility more than I did this one, and have never been disrespected by a Hilton facility STAFF, Manager Joanne was courteous but she lied about reimbursing and refunding if Expedia approved it and Expedia did but facility refused and reneged on their promise next morning and charged despite a tantalizing promise that made us stay for the night!! Never again Think twice before you fall for the views!

  

• ZPyramids

  03 enero 2021
  Worst Hilton in the area! No doubt covid-19 SUPER SPREADER for sure 2

  Don't know where to start but suffice it to say, I love Hilton by enlarge but this place and Tommy & Joanne managers in there have managed to almost make me hate Hilton! Very disrespectful managers , the worst even by far Unclean rooms Good luck enjoying your NON SMOKING privilege Smelly bathrooms Been coming to Royal Palms over the years maybe once or twice yearly but amid the covid-19 pandemic something happened, and they have dropped the ball and hired those 2 managers Tommy and Joanne who were very rude, sadistic (Tommy), disrespectful , dishonest, I am at a loss for words actually how far both have gone to make my cut short stay (By me, moved next day to Enclave 10,000 times better in everyway),,,, because of the aforementioned and many other things words fail to portray, Unfortunately I am in healthcare and it was also very disturbing that this facility doesn't watch or care for covid-19 rules, it was alarming that most residents aren't reminded to wear masks in elevators, let alone everywhere else! This place just be a super spreader in Myrtle Beach area , and I know what I am talking about because I do this for a living, I actually had to step out if the elevator more than once because a whole family felt ON to not wear masks!