Hilton Minneapolis/St. Paul Airport Mall of America

Comentarios destacados

• jbaldunciel

  12 febrero 2018
  Cómodo, barato y agradable

  Una muy buena opción en este rango de hoteles Muy buen precio, personal muy agradable Cuartos cómodos, muy limpios y confortables El suttle está disponible a partir de las 4 AM cada 30 minutos y a unos pocos minutos de la terminal 1 y 2 Para quienes están de paso, es la opción

  

• GoPlaces535565

  20 julio 2020
  Worst Hilton

  I stayed at the Hilton room 725 and it was my worst stay ever! I can believe it we had to sleep with a BOXFAN the entire stay! I talked to front desk on Saturday which obviously NOONE took note of it because No One contacted me . It is 4 in the morning and i cant take it any longer i talked to someone again just now and they told me there was nothing they can do.... This was by far the Worst Vacation! I actually see a lot of complaints about the air!

  

• merlyutzy

  18 agosto 2020
  RE: Excellent Stay During Covid-19

  My wife and I traveled to the Embassy Suites with another couple. We stayed on points. Both rooms were on the 8th floor - we had upgraded to a corner suite and it was worth it. We had a very nice round table upon which we could play cards in the evening. The state-wide mask mandate is definitely enforced within the hotel. The pool and hot tub are open but you need to make a reservation at the top of the hour. The occupancy is tightly controlled so it wasn't crowded. For breakfast, we lined up and took our turns ordering. Weekends are limited to scrambled eggs with choices of toppings (cheese, onions, peppers, ham). Also options for bacon, sausage links, potatoes, toast, muffins, and donut holes. The kitchen workers put all on plates individually - no self-serve. We next moved to the beverage/cereal station where you could order juice, milk, and coffee. Cereal was also available at the table - again all served individually. We took plates to tables which were well-spaced. I was very pleasantly surprised that all of the breakfast items were well prepared and tasty. I was afraid that the eggs would be dried-out and/or cold but they were moist and warm. We missed the happy hour both nights so can't comment on it but we were issued tickets for 2 drinks each per night at check-in. I spoke to the night auditor just before 7 a.m. one morning. He told me that they are running about 40% occupancy during the week and about 70% on weekends. He told me that they are doing much better than many others because they are keeping the rates low. He didn't say so but this Embassy is one of the few in Bloomington offering a hot breakfast. I know as I called many of them. No housekeeping unless requested. Since we stayed only 2 nights, I tracked-down a housekeeper and traded-in used towels for clean ones. I was very impressed with the effort this hotel made to make everything as normal as possible.

  

• Stpauliaina

  30 octubre 2020
  An Okay Rona Time Stay.

  I stayed at the hotel ( and have stayed on numerous other occasions) 1st the parts of this stay that ticked me off. THEIR PHONE DOES NOT WORK. 2nd no Mall of America Shuttle. ok... but very inconvenient. On to the pretty good stuff. The room I had was very nice. Dining: One can eat in the dining room and get a cocktail in a real cocktail glass. Real Coffee Cups too, but tasty meals come out in cardboard boxes. Overall an okay stay. In regards to the health questions below I couldn't care less.

  

• HollyMStevenson

  07 octubre 2020
  Convenient

  Kelvin kindly upgraded our room and the corner suite is very big and spacious. Unfortunately, our bathroom was filthy (lots of hairs in the bath) and there were lots of hairs on the bedsheets. In COVID times, this is very disappointing, but the hotel were apologetic and cleaned right away. You do need to specify if you want housekeeping, and I only knew this from trip advisor, the man when we checked in didn't alert us to the fact. Our first night was truly awful with the noise next door from our neighbours into the early hours. I called the front desk three times and was told security had been called but nobody ever came up and the noise only got louder. The next morning I spoke to someone on the front desk who was very helpful and told me that security hadn't been called as when they are there is a 2 strike policy for noisy guests. This was very disappointing and I felt disrespected. However, that night, our neighbours weren't there which was a lucky escape. The shuttle to the MOA was great and convenient. Breakfast does not have omelettes but does have hot offerings. The evening reception was fantastic (although it is 2 drinks per person, not unlimited as it usually is in Embassy Suites). No food, I assume because of COVID, but the drinks and bartender were top notch. Overall, our room (when clean) was great and the hotel has a modern vibe and is in a great location. If we return to Minneapolis we will definitely return, I think we were just unlucky our first night.