Hilton Istanbul Bakirkoy

Comentarios destacados

• marwa4112020

  08 enero 2020
  Poor service!

  Staff was highly unresponsive (except for one gentleman). We had water leakage in one of the rooms. Housekeeping did not come unless multiple reminders. Calling the front desk, the phone rings forever.

  

• dmatei350092

  08 enero 2020
  Average

  Nothing negative, but neither spectacular. Plus the jacuzzi did not work during our stay and thats a big minus considering that we took that into consideration when we chose the hotel. I was expecting a bit more more from Hilton, but except for the prices the rest was average. The staff was very nice and friendly as a plus and I also liked the omelette thats prepared in front of you.

  

• alejandrojavierf2019

  12 enero 2020
  mala experiencia basada en una mala gestion,bad experience based on bad management

  Buenas instalaciones, pero deslocalizado para hacer turismo, el trafico en Istanbul es terrible. El servicio de restaurante muy básico, Tuvimos varias incidencias habitaciones sin hacer hasta las 19,30 y porque avisamos. El trato con el director fue pésimo, sinceramente le cargo se le queda grande, no puede ni debe representar a Hilton, una persona fría distante nunca se identifica con el problema del cliente aunque lo haya generado el Hotel. Una de las peores experiencias en hotel en mi vida. Sinceramente para no volver ni recomendar en base a mi experiencia. Good facilities, but off-shore for tourism, the traffic in Istanbul is terrible. Very basic restaurant service, We had several incidents unmade rooms until 19.30 and because we warned. The deal with the director was terrible, honestly the charge is too big for him, he can't and shouldn't represent Hilton, a cold and distant person never identifies with the client's problem even if it was generated by the Hotel. One of the worst hotel experiences in my life. Sincerely not to return or recommend based on my experience.

  

• kemG88

  03 febrero 2020
  Second Home when working in Istanbul

  Always great service - and very well looked after- especially this trip when i was having some medical problems- i felt safe and in good hands at this hotel. They made sure i was very comfortable and made available what ever i needed. The food is always decent at this place and upon being bedboud during my trip- the complimentary wifi is superb- so working from my room was a breeze-

  

• ro1006

  14 febrero 2020
  Awful, do not book

  Staff are not trained properly especially the waiters in the breakfast restaurant where getting their attention for coffee or tea is almost impossible so we decided to have breakfast in another hotel as a result. Room cleaning was not carried out properly either used glasses and cutlery were left for the whole stay and event he bedding was not changed for the whole stay!