Hilton Hangzhou Xiaoshan

Comentarios destacados

• RcoronadoJr

  24 octubre 2019
  Excellent service in the Executive Lounge

  Liz was a wonderful host. She made us feel at home. VIP treatment. Very comfortable hotel. Excellent customer service. Great breakfast buffet in the mornings. The Hilton Hangzhou Xiaosan is the place to stay for business.

  

• JYW_BKW300

  02 noviembre 2019
  Exceptional

  We had a fantastic meeting with one of our most important customer at Hangzhou Hilton Xiaoshan, from the first moment we connected with Nick Li from sales team to make the event arrangement to a nice tea break brought in by Fred, attention to details is utmost importance which Hilton team exceed our expectations. We are very pleased with the meeting room, both Nick and Fred go above and beyond to meet our needs The guest room was clean and spacious, we got upgraded to a suite that was a bonus. The bed was super comfortable, I got a great night sleep before the meeting was totally unexpected. I would like to extend my appreciation to Hangzhou Hilton Xiaoshan for making our event and stay seamlessly. One last thing, the location was perfect, 30 mins from Xiaoshan airport and our customers are all satisfied with the arrangement. Thank you and keep up the great work!

  

• Coolparts

  21 noviembre 2019
  Shocking

  When staying in a Hilton, there is a certain expectation that comes at a price. While in China, I have stayed at 4 hotels and my experience at the Hilton was the worst. When I booked in, there was a communication problem. I asked for a room with a double bed and they gave me a room with 2 double beds. I tried to change this but nobody speaks english. There was repairs going on in the hotel and there was knocking from 17h00 until 21h30 when I complained as I could not sleep. The staff did not understand me and finally moved me to another room which means packing everything up. They said it was guests having a party in their room. The irony is that when I came to breakfast the next morning, there was knocking again. I would suggest looking around when booking hotels in China. The Hilton is certainly not my first choice, especially if you are English. Not great.

  

• ysath

  10 diciembre 2019
  What a wonderful journey!

  the considerate hotel staff has built a beautiful human landscape for me. From the beginning of check-in and the beginning of entry into the executive lounges, the guest service manager FayeJaneBetty brought their sincere greetings and detailed introduction. impressed me with they quick handling and professional answers.

  

• WendellGu

  06 enero 2020
  Excellent

  Stay here for about 2 months, and get drunk almost every day in executive lounge for the delicious food and wine, also good service. Lots of wonderful memories. There will be a new start for the hotel. For U, the departure of the moment, may be a permanent farewell. Your fascinating smile makes me drunk. Tomorrow is another day. Best wishes.