Hilton Greenville

Comentarios destacados

• V1864CEjuancarlosg

  10 agosto 2016
  Buen servicio

  Grata experiencia: la ubicación es adecuada, tiene buena apariencia exterior y el personal es muy cortés y atento, en especial un caballero de color en la recepción, que a pesar de su habla inglesa se esfuerza en llamar por su nombre a los huéspedes y trata de pronunciar bien el apellido, además de recordarlo más de una ocasión, lo cual me parece notable.

  

• Culture23905212548

  08 diciembre 2018
  Limpieza de las habitaciones con mucha oportunidad

  La limpieza de la habitación y el especialmente el baño deja mucho que desear. La habitación luce deteriorada y descuidada. El personal atento y sin mayores complicaciones. El servicio de desayuno normal como en cualquier otro hotel con desayuno incluído. No fue la mejor experiencia

  

• jaxfl32224

  11 marzo 2020
  Terrible Hilton

  Rooms were old and full of mold, dust, and stains. I understand not being modern but there is no excuse for lack of cleaning. The hotel staff are unprofessional and there isnt enough of them. I was told I would be receiving a call from a manager about my stay along with bonus honors points, that never happened. Stay elsewhere. Hotel ran out of towels and I had to dry off with a washcloth.

  

• AJS707

  24 noviembre 2020
  Outdated/Dark Rooms

  This is the least favorite Hilton property we have every stayed at. The lighting in the room was absolutely terrible. You would need to bring a lamp in order to read a book. The bathroom lighting was the worst. It gave our skin a nice greenish/yellowish tone. The rooms are very outdated with stains all over the carpet. The noise insulation is terrible. We could hear everything from the main road. I picked this particular Hilton due to location but would gladly stay further away next time.

  

• lotsofnights

  29 diciembre 2020
  Not worth the bargin price

  They are struggling so you can get a good price here, but I have found other hotels in the area that are just as nice and at a better price. Depending on the circumstances you may get a 8:00 am wake up without wanting one. A couple times the housekeeping folks where loudly talking and pushing carts through the hall at 8:15 am and once at 8:00 am there were several of them outside my room talking and laughing, with there radios going off too. The doors don't have the rubber all the way across the bottom so you clearly hear any loud noises in your room. Sooo it's up to you of course but if you want peace and quiet then this isn't the place. The operations manager at the front desk was very condescending to me when I mentioned that the staff had been outside talking and cutting up at 8, she stated that they don't start until 8, but I opened my door when I heard the commotion and sure enough they were hotel employees. So a hotel manager instead of apologizing to me for the disturbance called me a liar. Good PR, and flippedly said I'll mention it to them to keep it down, but still no acknowledgement that they were sorry. Then when I said I was going to contact Hilton about her attitude, she just put on that fake airline smile ( you know the one when your flight has been cxld and they don;t really care what you do) and said "oh ok thank you" I have stayed at hotel of many brands and even some of the 5 star ones and even some of the 2 star ones , but this got me hot because not only did she call me a lier which you never do, but she blew me off like I didn't matter. well I was a paying guest and I can see by how busy they are that obviously they need to treat them nicer so they will return. I will never. The exact opposite at check in, a young man by the name of Katt has been there the past few times and HE has been nothing but gracious and friendly. HE should be a manager as his warmth really makes you feel welcome and HE always seems to be genuinely concerned that everything is good. Great job Katt. Well like I said the rooms are nice and comfy, the limited amenities are very nice, AMPLE parking cause it's mostly empty, but if you want to sleep in forget it.