Hilton Garden Inn White Marsh

Comentarios destacados

• Writer5595

  14 enero 2007
  ¡Absolutamente maravilloso!

  Estuvimos aquí camino de vuelta a casa de las vacaciones tras haber visitado la familia, y quedamos encantados con este lugar. El Hilton Garden Inn es una cadena en la que confío plenamente ya que todas las experiencias que he tenido con ella han sido extremadamente positivas. El hotel es nuevo, de un limpio inmaculado y el personal es muy afable y amable; la camarera del restaurante estuvo hablando con nosotros. Lo único negativo - sí se puede llamar así - es que nuestra habitación estaba de espaldas a la carretera I95 y podíamos oír el tráfico. Eso lo arreglamos fácilmente encendiendo el ventilador toda la noche. ¡Sin duda alguna volveremos a alojarnos aquí en un futuro!

  

• Travel2Uk

  08 junio 2007
  Excelente para visitar Baltimore

  Somos del Reino Unido y hemos estado varias veces en cadenas americanas pero no habíamos probado nunca esta hasta ahora. Estuvimos tres noches y la añadiremos a nuestra lista. La habitación era excelente y aunque no había desayuno gratuito, éste sólo costaba 10 $ lo cual, teniendo en cuenta los precios del Reino Unido resultaba barato e incluía un desayuno a base de fruta, zumo, tostadas, pasteles, etc. El lugar está bien y hay un gran centro comercial cerca de ahí. Tras leer las anteriores reseñas pensábamos que habría un tren cerca del hotel pero no fue así y tuvimos que ir en coche a Baltimore, estuvo bien pero nos costó bastante dinero aparcar. Sin duda alguna volveríamos a probar esta cadena otra vez.

  

• SarahP1118

  20 agosto 2007
  Gran servicio de atención al cliente

  El Hilton Garden Inn White Marsh es una buena base de operaciones para tu viaje por Baltimore. Está a media hora en coche del aeropuerto, y a otra media hora del centro de la ciudad. Un amigo y yo estuvimos ahí para una boda. Tras llegar la primera noche, creíamos que era demasiado tarde para comer en el restaurante del hotel que estaba a punto de cerrar, pero aún así, nos sirvieron y tuvieron la cocina abierta hasta más tarde para atendernos. Mi amiga se olvidó su cepillo de dientes y en recepción le dieron uno gratis. A la mañana siguiente, cuando pedimos si había alguna tintorería por ahí (necesitábamos planchar nuestra ropa para la boda) nos dijeron que dejásemos nuestra ropa en recepción que el servicio de lavandería del hotel se encargaría de todo; pocas más tarde teníamos nuestra ropa planchada y colgada en el lavabo de la habitación (y a un precio muy razonable). También hay parking gratuito lo cual fue un valor añadido para nosotros. Las habitaciones estaban de un limpio reluciente y eran cómodas. Recomendaría este hotel a cualquiera que fuera a visitar la zona de Baltimore.

  

• Feedbackfranny

  01 marzo 2021
  HOTEL BEING USED FOR DRUG SALES! INSIDE & OUTSIDE. Floors all reek of Pot. All through the night.

  Good afternoon, I hope this finds you & yours healthy & safe. Unfortunately this will be my last time offering feedback as a loyal customer since childhood. I understand certain things are out of our control, however there is NO excuse for what transpired in/at the White Marsh location. After picking my college aged daughter up for a "mental health get away" from an insubordinate roomate who smokes marijuana in the dorm despite numerous requests and medical documentation, we checked in late, around midnight. I have stayed at this particular hotel a few times and although it has been steadily declining especially in the cleaning dept. the other's aren't any better. The workers have been pretty friendly here in the past, and at midnight we were happy to just get rest (I now travel with my own cleaning products) I was quite surprised at the amount of activity in the parking lot/lobby as well as the elevators. (where social distancing doesn't happen, and the masks didn't seem to keep the stench of marijuana away regardless) To try and make a long story short, we moved rooms (twice)the next day after the loud party across from us went on until approximately 3:30am. Smoke literally filled the hallway when I opened my door. Disgusted. We moved rooms the following night again and although no party, the smell was just as bad as our neighbors were again smoking pot. I understand marijuana is becoming socially accepted, but smoking IS NOT PERMITTED. There are many people who don't smoke & are truly allergic with health issues like in myself & my daughter. The icing on the cake- until the sinus infection started-We were generously given points after our last subpar Hilton stay with the promise of giving Hilton another try only to find zero points in my account upon checkout. If someone in mgmt does not do something , you will lose your hotel to drugs. My daughter didn't want to seem unappreciative, but said "Mom, don't be upset, but I was scared in there this weekend

  

• Tee0714

  07 marzo 2021
  Weed, weed, weed

  I needed a room as it was getting late in the evening and checked in with no problem. However, when I exited the elevator on the 3rd floor where my room was, the odor of weed was so overwhelming, I almost turned around to demand a refund but decided to see if the smell permeated the room also. It was so strong that I kept trying to hold my breath until I reached my room. Miraculously, it didn't, although it did have a slight musty smell which I thought could be attributed to disuse due to being shut up more than usual due to people not traveling as much due to covid. I could tolerate that way better than smelling weed and was very tired. The Hampton Inn is directly across the street (same owner) but the main doors were locked, not sure why. As it was already late, I just didn't have the energy to drive to a 3rd hotel though I'm sure my experience would have been much better.