Hilton Garden Inn West Edmonton

Comentarios destacados

• sergiot227

  05 junio 2016
  Hotel bonito

  Es un hotel bonito, la gente que atiende es muy amable y se esmera en hacerte sentir bien, los meseros platican contigo para hacerte sentir como en casa y tratan hasta de hablar en tu idioma, no importando si son originarios de Canadá, la India o algún otro país.

  

• 854victori

  23 noviembre 2016
  Cómoda estadía

  Excelente servicio, habitación amplia y confortable. Ubicación muy buena cerca del centro comercial y de muchos restaurantes. Personal muy amigable y atento a cualquier petición. Buena cena en el loungue

  

• Fergold

  16 diciembre 2018
  Servicio frio como un aeropuerto

  Nos quedamos por una noche...bien ubicado para lo que necesitabamos...para salir al otro dia a Jasper. En la llegada nos quisieron cambiar 1usd = 1 cad...ya nos habiamos quedado en varios hoteles donde cambiaban 1 a 1.25 minimo. En la habitacion eramos 2 adultos...2 niños...nos dieron solo 2 toallas...no habia ni un vaso de vidrio...puro papel. Preguntamos por la caja de seguridad....nos dijeron solo en las suites....really? Cuando preguntamos por el desayuno...recepcion me dijo no sabia cual tenia incluido....tomense dos segundos...fijense el nunero de cuarto mio...y den la info... La presentacion del desayuno era calamitoso. Pero el omelette estaba bien servido. La waitress 10 puntos...lo mejor del hotel.

  

• travelbunnikins

  17 agosto 2020
  Weekend Celebration with Family

  We decided on this hotel because it is in a great location and was said to be very sanitized. Nothing in this hotel was open due to Covid 19 and the hotel felt ghostlike as there was hardly anyone there. It had only a skeleton staff on duty when we arrived for check in- no greeting - but the one staff was friendlier later in the evening. Our family member arrived to pick us up mid afternoon and he was able to walk straight to our room no security no one to be seen not even reception. Our room was clean but plain. We were not invited to get a nicer room and we had a parking lot for a view from the room. The pillows were too soft to be comfortable. We were not impressed with our first visit to this hotel and will not be going back to this hotel.

  

• Newtowniemom

  24 octubre 2020
  Would give 0 stars- contacting BBB

  Booked a suite two weeks ago, checked in online last night. They called us at 9 this morning to say we couldnt have the suite or any others for 24 hours due to use the night before. This booking was for my sons 4th birthday. We just moved to AB and know no one, so this was supposed to be extra special for him. Hard enough to try and find things to do in a pandemic. They ruined his big birthday plans and left us scrambling to come up with alternatives. Would give zero stars if I could. Will be contacting Better Business Bureau as well. Terrible service. Weak apology. Would not recommend and will be dragging their name to anyone who will listen.