Hilton Garden Inn Valdosta

Comentarios destacados

• joe212017

  27 noviembre 2017
  Seguro y muy buena ubicación

  Hola, este hotel está ubicado a lado de varios negocios y un centro comercial. Es muy seguro. En cuanto a sus habitaciones son muy cómodas y cumplen con todo lo necesario para una excelente estancia. Incluye un pequeño frigobar, microondas y red wifi

  

• suedeckrow

  28 octubre 2020
  Worst experience

  This hotel gave us a dirty room during covid. Second room was old and had bern smoked in. Phone didnt work. Went back to lobby for third room and finally got decent room 10 30 at nite we were in bed and knock on door nonidentifying. Key in door and trird to open. We haf on safety lock. Still no identification. Called desk told they would check. Held 10.mins. called back told it was maintenence man got wrong room. Nrning clerk.could have cared less. Said computers down would give a discount. 10.mins later sent full bill. Go anywhere in valdosta but here.

  

• cnkcoplen

  20 enero 2021
  Bedbugs??

  I reluctantly write this review, but feel the TripAdvisor community should have the opportunity to know, and make an educated decision whether to stay here or not. I stayed here for a short overnight as I had an early flight the next morning. The room, hotel, staff were all ok. This is not a newer HGI, but it isnt in poor shape either. My concern is the next morning I noticed several red dots on my arm/shoulder while getting dressed in the morning. I didnt think a lot of it as I was on a schedule to catch a flight. The night after staying here, while I was back home getting ready for bed, I noticed over a hundred bites on my arms, shoulders, head, neck, and hands. I was mortified. The next morning, I reached out to the Heath Department in Lowndes County where this hotel is located. I wasnt real sure how to report this situation. The Health Department/Environmental Department assured me they would go to hotel and inspect the room and adjoining rooms and get back to me. Six days later, I called them back to be informed they had not been out yet, but did call the hotel to let them know they needed to have a pest company inspect the room. I then contacted the hotel myself and the GM was pleasant and said they would have the room inspected after the current guest checked out. TWELVE days after I checked out, I received a call and a copy of the inspection report saying no evidence of bed bugs in the room. Now, Im not making accusations, it is just suspect to me that almost two weeks after I checked out the room is inspected and it is all clear. I did visit my healthcare provider and confirmed these were indeed bites from bed bugs. I am also a Hilton Honors Gold member with over 250,000 points. I only stay in Hilton properties as I have, to this point, only have had a handful of minor issues. I will still stay in Hilton properties, just certainly not this one. The hotel GM did call to let me know the results of the inspection. I appreciate that; but I would strongly encourage anyone risking staying here to flip those mattresses, pull those sheets out, inspect behind those headboards and end tables before sleeping. I dont wish this experience on anyone else. Enjoy the pictures.

  

• Katie C

  10 febrero 2021
  Quick Overnight

  This hotel was fine for a quick overnight on our way south to Florida. As others have mentioned, the rooms are in need of an update as the furnishings and finishes are dated. Check in was easy, and we were only there for a few hours as we traveled along I75. The room seemed to be very clean considering covid cleaning procedures.

  

• sek661

  07 marzo 2021
  Very disappointed

  We arrived to have a kid in the lobby asking us for money so he could buy some candy. The front desk attendant seemed extremely rushed though we were the only people in the lobby( other than the kid begging for money) and didnt give us our breakfast coupons (I had to ask about)that we had paid for . It he room was very disappointing. Not updated at all, 32 inch tv,broken refrigerator,broken shower handle, stained curtains. I had stayed here previously and had a much nicer room so I dont know what happened. Only bright side was the restaurant. Very good service and the bartender made very good drinks. We also had the breakfast package and they still charged us for one of them. Wont be back...