Hilton Garden Inn Omaha Downtown/Old Market Area

Comentarios destacados

• richardrT8552YN

  29 agosto 2020
  Old Fashion MELT Down

  Ok we got the room as a staycation and were underwhelmed. First the location is pretty good for the downtown area. But when we got into our room we noticed the duvet cover was melted from whatever laundry mishap. Then when I attempted to call the front desk no answer. So I proceeded down stairs. The night manager was on after I yelled and started a 5 minute drum solo on the counter to wake him. Then probably becuase I woke him he was pretty rude. Well he gave me a new duvet cover for me to change...bad move the comforter it was covering was gross. This time he was still awake when I called. After about 30 minute we finally got linen to sleep with but he was the only one working. The duvet cover was not the only laundry issue. The shower curtain was equally melted. Basically whom ever does laundry might need to be trained. Overall the room was old but clean and the beds comfortable. The laundry issues and rudeness were probably the reasons will will not stay here again.

  

• dawoodwoman

  11 octubre 2020
  Disappointed

  Stayed here years ago but my experience this time was much different. Hotel could use a refresh right down to mattresses. Room smelled stale upon arrival like dirty linens. Mold in shower, vents on air conditioner/ heater were filthy. Bedroom chair had a visible broken leg . Chose it for convenience to Old Market area and Spencers. Each time I passed the front desk. No one was manning it. Had to wait awhile for someone to come out of hiding from the back room. Saw a second staff member in back room without a mask.

  

• susan T

  01 noviembre 2020
  Located downtown but...

  This was our first travels since the Covid pandemic started so I was concerned about traveling out of state. The hotel was very clean and you can tell that they went the extra mile to clean the TV remote, etc. Room had microwave and fridge which were convenient. We had a suite with a separate living room area which was nice to have the extra space. But the bedroom was on the corner and it was extremely noisy with constant traffic. That was the major downside of this place. Wished that they had a separate waste basket for recyclables. Location was good; right on Dodge. The staff was all very nice and helpful.

  

• U6095CVscottp

  21 diciembre 2020
  Great place to stay

  The room is quiet and clean and well maintained. The room is easy to settle in to. Parking is easy to use. Except for a few isolated times, I heard no noise in my room. It was the best uninterrupted sleep I have had at a hotel in quite a while (I travel for business frequently).

  

• MackStWgns

  24 diciembre 2020
  Clean, maintained, friendly, and the parking

  Rolled into Omaha late in the evening on a long drive from west to east. Parking was easy in the parking garage, but no real unloading zone for luggage. And its $15 day for parking, free in and outs all day, but not patrolled or secure parking, so that was a little bit of a disappointment for $15. The front desk clerk was very friendly and checked me in with no problem. The hotel is very clean, plenty of sanitizing going on. Each room had a seal on the door indicating it had been cleaned (sanitized). Really clean and well maintained rooms. This is the best Hilton Garden Inn that I have seen in all of the cities in the USA that I have traveled too. Excelently maintained. Bed was great.