Hilton Garden Inn Nashville Airport

Comentarios destacados

• cpmo

  28 mayo 2012
  El servicio excelente!

  Nos gusta el hotel, el servicio, ubicación, precio, siempre buscamos este hotel en Nashville, ambiente agradable, muy recomendable!

  

• diegop103

  23 julio 2017
  Esperaba más

  El hotel es muy lindo y tiene muchas comodidades. El gimnasio está bien, tiene pileta interna (aunque no entré). La habitación es amplia y cómoda. El servicio es lo más flojo del hotel. Un empleado decía que no me había llegado correo y otro si encontraba, tenía que pedirles las cosas varias veces, cuando llegue me mandaron a una habitación en la que estaban arreglando el baño, etc.

  

• kjhmiller

  18 marzo 2020
  Not what youd expect from Hilton property

  dirty fork on hall floor outside our room smelly food items in refrigerator several hairs in one of the beds (on top of fitted sheet on the mattress) When we pulled the covers back there was a bug crawling across the bed I do think that housekeeping had been in the room before we checked in because the first thing we noticed in the room was a very sweet note and a few pieces of candy left for us on top of a folded towel that appeared to be left by housekeeping. A big thank you to the lady who left it (it was signed by Betty) however things quickly went downhill from there. I would have liked to have met her to thank her in person. We didnt find the other hotel staff to be friendly.

  

• michaelkO6897LT

  28 diciembre 2020
  Family health care

  I had the best stay here during a very tough time. My fathers health was in decline and I needed a place to call home and focus on his needs. So many positive words come to mind and heart to describe my 12 days here. Soyna director of guest relations housekeeping, bar tenders and other were so aware of my struggle and my needs. They always took time to ask how my day was and how my dad was progressing. Made me feel like family when I was so sad..cant tell you how much that might meant in some of those dim mornings. Im.do looking forward to staying here again upon my fathers release from his physical rehabilitation center. Thank you all so much for making my stay there so meaningful and pleasant

  

• Hummer1973

  27 junio 2020
  Amazed it has the Hilton Name

  Very friendly reception at the front desk. Almost felt we had an out and maybe should have considered it......she explained they were remodeling. Is that OK she asked? If it wasnt for her I would have rated our stay even lower. She tried very hard.... It was our first trip since the beginning of COVID 19 and we were testing the waters to try and get back into traveling again. We were tired from traveling and said we would just go ahead and stay. Didnt feel like finding another room at that late hour. Little did we know the extent of the reconstruction. If its this bad, close the facility! Dont tarnish the Hilton name with subpar amenities. Sorry - no amenities! Or at least discount the room somehow? We used points and it would have been so easy to just knock off 5000-10,000 points and be up front about it. Pool closed. Gym closed. Kitchen closed. Bar closed. Construction material stacked around. Something even set off the fire alarm so we evacuated the hotel. (See the fire truck at front door) Kind of hilarious after a while. Next morning. Coffee pot broken. No hairdryer.... called from desk and asked for coffee pot. She came up and opened another room so we could use the coffee pot down the hall. That was wild! It didnt have a hairdryer either? Maybe theyre taking out the hairdryers (COVID 19). Mentioned all this in the morning at checkout. (No free breakfast). And the manager said he would compensate us by knocking off some of the points used. Even gave us his name. Apparently he got busy and forgot..........